Construction Support Surveyor

Davies; Bolton; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A national insurance firm located in Bolton is seeking a dedicated Construction Support Surveyor for a permanent full-time role. This position involves engaging with clients and contractors, assessing claims, and managing repair schedules. The ideal candidate will have experience in buildings insurance and excellent communication skills, as well as a strong customer service focus. The company offers a robust benefits package including extensive training, flexible working conditions, and a supportive environment for personal growth.

Benefits

Leadership training programme

Funding for professional qualifications

25 days holiday

Flexible working options

Pension contribution

Qualifications

• Experience with buildings insurance claims or extensive trade background.
• Verbal and written communication skills.
• High standard of customer service.

Responsibilities

• Connect with customers and contractors via phone, email, and written correspondence.
• Assess claims validity and create schedules of works.
• Negotiate cash settlements for repairs.
• Manage contractors ensuring harmony in repair schedules and costs.

Skills

Engaging Communication

Claim Assessment

Repair Estimation

Negotiation Skills

Attention to Detail

Customer Service

Education

Graduate Building Surveyor or equivalent experience

Job description

Construction Support Surveyor

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Compensation: £25,000 - £30,000 / year

Description

Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.

What will your day look like:

• Engaging Communication: You’ll connect with customers, contractors, and insurer clients via phone, email, and written correspondence. Your friendly approach will make a difference!
• Claim Wizardry: Assess the overall validity of claims and create meticulous schedules of works. Imagine restoring properties to their original splendor!
• Repair Maestro: Utilize our in-house schedule of rates to update building repair scopes. You’ll evaluate contractor estimates like a seasoned pro.
• Negotiation Dynamo: Picture yourself skillfully negotiating cash settlements for repairs with policyholders. You’ve got this!
• Contractor Choreographer: Manage panel contractors, ensuring repair schedules and costs dance harmoniously.
• Claims Whisperer: Settle claims under delegating authority. Your expertise will make a real impact.

Knowledge and Abilities:

• Experience: Whether you’re a seasoned buildings insurance claims expert, have extensive trade experience, or hold the title of Graduate Building Surveyor, we welcome you!
• Communication Mastery: Your verbal and written skills will shine.
• Customer Service Extraordinaire: Deliver a high standard of service—our clients deserve the best.
• Positive Vibes: Bring that can‑do attitude and flexibility. You’re a self‑motivated team player!
• Attention to Detail: Spot problems like a detective and resolve them with precision.
• Thriving Spirit: Fast‑paced, target‑driven environments invigorate you.

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Metal, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Brew for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan