Consignment Analyst

Johnson & Johnson; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global healthcare company is seeking a Consignment Analyst in Leeds. In this role, you will support customers, sales teams, and asset managers. Responsibilities include processing orders, maintaining accurate consignment records, and fostering strong customer relationships. The ideal candidate has experience in supply chain or customer service and excellent communication skills. The position requires a collaborative spirit and proficiency in data analysis and Microsoft Excel, ensuring efficient operations and customer satisfaction.

Qualifications

• Experience in a customer service or supply chain role.
• Well-organized with excellent communication skills.
• Ability to work well under pressure and solve problems.

Responsibilities

• Process orders accurately and resolve record anomalies.
• Build strong customer relationships and provide feedback.
• Work collaboratively with various teams to improve processes.

Skills

Customer service experience

Inventory management

Data analysis

Communication skills

Microsoft Excel

Tools

ERP systems

Reporting tools

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Job Function

Supply Chain Planning

Job Sub Function

Inventory Management

Job Category

Professional

All Job Posting Locations

Leeds, West Yorkshire, United Kingdom

Job Description

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

We are searching for the best talent for the Consignment Analyst position to be in Leeds, UK.

As part of the Supply Chain Team, the Consignment Team are responsible for providing support to our Customers, Sales Team and Asset Managers. To assist in the growth and retention of company sales by meeting effective performance targets and maximise the benefit and opportunities derived from excellent Customer relationships.

As a Consignment Analyst, You Will

• Process orders with accuracy, and following correct procedures
• Resolving consignment record anomalies
• Accuracy of consigned records for assets in field
• Establish and promote customer relationship building, providing customer focus and feedback to the established management groups
• Assist in the development of a working environment, which fosters commitment, high energy, innovation, teamwork, customer dedication and continuous improvement,
• Provide excellent service at every interaction
• Work in partnership with External Auditors, IBP team, Asset Managers, Returns Team and Customer Service
• Reconcile consignment records after a return and liaise with Sales team to bridge any gaps
• Adherence in full to Johnson & Johnson HCC standards and standards of business conduct
• Develop strong working relationships with key stakeholders

Qualifications / Requirements

• Experience working in a customer service, supply chain role or related
• Experience in inventory, operations, or supply chain support
• Excellent communication skills, both verbal and written, well organized, numerate.
• Experience with reporting and data analysis for inventory planning
• Familiarity with ERP systems and reporting tools
• Experience dealing with customer support is desirable
• Strong collaboration skills and ability to build partnerships internally and externally
• Positive approach to problem solving – solution orientated
• Able to work well in a pressurised and demanding environment
• Good knowledge of Microsoft packages, particularly Excel

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s What You Can Expect

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll invite to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process!