Concierge

Sodexo Group; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global service provider is seeking a Concierge to be the welcoming face of their corporate site in Leeds. In this role, you will greet clients and manage front-of-house operations to ensure a flawless workplace experience. The ideal candidate has strong interpersonal skills and thrives in a client-facing environment. Join a team that values personal growth and offers numerous benefits, including wellbeing support and a pension plan.

Benefits

Wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Previous experience in a similar client-facing or hospitality role is a plus.
• Excellent interpersonal and communication skills are key.
• A positive, energetic, and proactive attitude.

Responsibilities

• Greet and assist employees, clients, and visitors.
• Deliver front-of-house operations and maintain a professional environment.
• Collaborate with teams to support workplace experiences.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Positive attitude

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!

As a Concierge with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience. Enjoy a role where you’ll love what you do.

What you'll do:

1. Greet and assist employees, clients, and visitors with warmth and professionalism.
2. Deliver consistent front-of-house operations, including reception, visitor sign-ins, communal areas, and meeting room coordination.
3. Collaborate with internal teams and external vendors to support a seamless workplace experience.
4. Host workplace events, client activities, and proactively escalate maintenance or facilities issues to the appropriate teams.
5. Handle incoming communications and ensure messages are delivered accurately and efficiently.
6. Maintain a tidy, organized, and presentable office environment.

What you'll bring:

1. Previous experience in a similar client-facing or hospitality role is a plus, but excellent interpersonal and communication skills are key.
2. A positive, energetic, and proactive attitude with a passion for exceeding customer expectations.
3. Proficient in office software (e.g., Microsoft Office, Excel, PowerPoint, Outlook).
4. Strong organisational abilities and attention to detail.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for who you are. Act with purpose and have an impact through your everyday actions. Thrive in your own way.

We also offer a range of perks, rewards, and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
• Access to a 24hr virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers.
• Save for your future by becoming a member of the Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
• Sodexo UK and Ireland's enhanced benefits and leave policies.

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations, and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.