Compliance & Office Manager

Jobwise Ltd; Manchester; On-site; GBP 24,000; Full time

Job summary

A professional services organisation in Manchester is seeking a Compliance & Office Manager. This role is essential for maintaining client compliance, managing the office's day-to-day operations, and ensuring regulatory standards are met. Ideal candidates will have experience in compliance and office management, excellent organisational skills, and a proactive approach. Offering a salary of £24,000 for a 32-hour work week, with benefits including a bonus and holidays.

Benefits

Annual bonus

28 days holiday including bank holidays

Workplace pension

Qualifications

• Previous experience in compliance and/or office management role, preferably in accountancy/financial services.
• Strong knowledge of Companies House, HMRC, KYC, and AML regulations.
• Familiarity with payroll and pension processes.

Responsibilities

• Manage client compliance responsibilities as the first point of contact for compliance queries.
• Oversee office management including supplies and daily operations.
• Maintain compliance with GDPR and ensure internal procedures are documented.

Skills

Organisational skills

Communication skills

Problem-solving skills

Attention to detail

Tools

Microsoft Office

Practice management/accounting software

Job description

Overview

Are you an organised, customer-focused professional with a background in Compliance and Office Management looking for a rewarding position in a thriving professional services organisation?

We are a small, flexible, well-established financial services organisation seeking a highly organised and conscientious Compliance & Office Manager. This combined role will ensure the smooth day-to-day running of the office while also managing client compliance responsibilities. The position is central to the firm’s operations - you will maintain regulatory standards, support the payroll function during busy periods, and oversee the efficiency of our systems, processes, and client service delivery.

This is an on-site role Monday - Thursday 8:30am - 4:30pm (32 hours per week) offering £24,000.

Responsibilities

• Client Compliance – Provide excellent customer service as the first point of contact for compliance queries.
• Manage Companies House submissions including: filing confirmation statements, new company incorporations, and company dissolutions.
• Carry out ID verification checks and ensure compliance with Know Your Customer (KYC) and AML regulations.
• Oversee new client onboarding: ensure all compliant documents are collected, upload documents and details on in-house system, send professional clearance requests, review incoming paperwork, and prepare and issue terms of business.
• Submit client pension regulator declarations and monthly pension submissions.
• Ensure HMRC compliance requirements are met, including settings and deadlines.

Office Management

• Manage post system, including liaison with 3rd parties.
• Oversee office supplies, including stationery, water machine refills, waste, confidential waste contracts, and office cleaning.
• Maintain GDPR compliance across the firm.
• Ensure internal processes and procedures are documented, maintained, and improved where necessary.

Systems & Reporting

• Maintain and manage the in-house system, ensuring accuracy of data, deadlines, and compliance settings.
• Generate and review reports to monitor client deadlines, supporting workload planning for the team.
• Lead and record outcomes of weekly internal meetings to allocate tasks, track progress, and ensure deadlines are met.

Skills & Experience Required

• Previous experience in a compliance and/or office management role (accountancy/financial services preferred).
• Strong knowledge of Companies House, HMRC, and KYC/AML regulations.
• Familiarity with payroll and pension processes (support level).
• Excellent organisational and administrative skills, with the ability to manage multiple priorities.
• Proficiency in practice management/accounting software (Capium desirable but not essential, Microsoft Office essential).
• Clear communication skills, with a focus on client care and team support.
• Knowledge of GDPR and data security principles.

Personal Attributes

• Proactive, detail-oriented, and highly organised.
• Able to work independently while also supporting the wider team.
• Strong problem-solving skills and a practical, hands-on approach.
• Professional, approachable, and client-focused.
• Flexible to take on additional responsibilities during peak periods.

What you will LOVE about this Compliance/Office Manager role

• £30,000 salary pro rata for 4 days - Monday to Thursday office based equates to £24,000
• A friendly team atmosphere
• Annual bonus (Depending on company performance)
• 28 days holiday inclusive of bank holidays
• Located right in the heart of Didsbury village close to public transport links
• Work place pension

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful.