Complex Needs Supported Housing Officer

Ackerman Pierce Ltd; Slough; On-site; GBP 28,000 - 35,000; Full time

Job summary

A dedicated support organization is seeking a Complex Needs Support Officer to join their office-based team in Slough, UK. This role involves assessing needs of individuals facing challenges such as homelessness and mental health issues. Responsibilities include developing support plans, coordinating care, and maintaining accurate records. The ideal candidate will have experience working with vulnerable populations, excellent organizational skills, and the ability to collaborate in a multi-agency environment. If you possess these skills, apply today.

Qualifications

• Experience working with adults with complex needs, including mental health, homelessness, or social vulnerabilities.
• Strong organisational skills for maintaining accurate records.
• Ability to collaborate effectively in a multi-agency setting.

Responsibilities

• Conduct assessments and develop person-centred support plans.
• Provide guidance and support to service users regarding welfare, housing, and community resources.
• Monitor progress and coordinate care with internal teams and external agencies.

Skills

Experience working with adults with complex needs

Strong organisational and record-keeping skills

Ability to work collaboratively in a multi-agency environment

Knowledge of safeguarding, housing, and welfare systems

Excellent communication skills

Job description

We are a dedicated team supporting adults with complex needs, including those experiencing homelessness, mental health challenges, and social vulnerabilities. Our mission is to provide high-quality, person-centred support through coordinated, multi-agency approaches.

Role Overview

We are seeking a committed and organised Complex Needs Support Officer to join our office-based team. This role involves working directly with individuals to assess needs, coordinate support, and maintain accurate records, ensuring that service users receive holistic, timely, and effective assistance.

Key Responsibilities

• Conduct assessments and develop person-centred support plans for adults with complex needs.
• Provide guidance and support to service users, including welfare, housing, and community resources.
• Monitor progress and liaise with internal teams and external agencies to ensure coordinated care.
• Maintain detailed and accurate records in line with data protection and organisational policies.
• Support safeguarding and risk management processes.
• Attend team meetings, case reviews, and contribute to service improvement initiatives.

Person Specification

• Experience working with adults with complex needs, including mental health, homelessness, or social vulnerabilities.
• Strong organisational and record-keeping skills.
• Ability to work collaboratively in a multi-agency environment.
• Knowledge of safeguarding, housing, and welfare systems.
• Excellent communication skills and a compassionate, professional approach.

If you have the relevant skills then please apply today.