Complex Care Support Worker - London

hello.de AG; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare company in the United Kingdom is seeking a Complex Care Assistant to support individuals with complex health needs. Responsibilities include assisting with daily tasks, medication support, and maintaining accurate records. Ideal candidates are compassionate, have strong communication skills, and possess a full UK driving license. The role offers competitive pay ranging from £15.00 to £18.00 per hour, with ongoing training and development opportunities. Join a supportive team dedicated to making a positive impact in the community.

Benefits

Enhanced bank holiday rate

Full training and development opportunities

Career progression opportunities

Qualifications

• A kind, compassionate and calm approach to complex care.
• Previous experience with complex health needs and/or behaviours that challenge.
• Full UK driving licence and access to your own car (role dependent).

Responsibilities

• Support with daily tasks and personal care.
• Monitoring and accurate documentation of epileptic seizures.
• Medication assistance in line with training and delegation.

Skills

Strong communication skills

Ability to build positive relationships

Job description

As a Complex Care Assistant, you’ll help our team grow, support colleagues, and make a real difference every day. If you take pride in high standards, value teamwork, and want to be part of a supportive, growing business that transforms lives, this is where you belong.

Locations

Across London and Essex; placements in community and complex packages

Shifts

Block hours available; days, nights, weekends (rota dependent)

Pay/Rate

£15.00 – £18.00 per hour (varies by assignment and experience)

Key Responsibilities

• Support with daily tasks and personal care.
• Monitoring and accurate documentation of epileptic seizures (as applicable).
• Medication assistance (in line with training and delegation).
• Nutrition and hydration support; PEG/enteral feeding if trained and assessed.
• Follow personalised care plans and elevate clinical/safeguarding concerns promptly.
• Enhanced bank holiday rate.
• Full training and development opportunities, including complex care upskilling.
• Ongoing support from a friendly and committed leadership team.
• Professional development and industry‑leading training.
• Supportive, inclusive team environment.
• Career progression opportunities.

Requirements

• A kind, compassionate and calm approach to complex care.
• Strong communication skills and ability to build positive relationships.
• Previous experience with complex health needs and/or behaviours that challenge.
• Full UK driving licence and access to your own car (role dependent).
• Right to work in the UK; Enhanced DBS; willingness to complete specialist training.

All offers are subject to Enhanced DBS checking and satisfactory references in line with government regulations and recruitment best practices.

Special People Ltd is an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates. Where a client's dignity requires same‑sex personal care, we apply a genuine occupational requirement (Equality Act 2010, Schedule 9(1)).