Complex Care Assistant

NHS; Harlow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the UK is seeking a Complex Care Assistant to support clients with brain injuries in their own homes. This role offers a zero-hours contract, requiring flexibility for both day and night shifts. Key responsibilities include ensuring client safety during transportation, providing mobility assistance, and fostering a positive environment for clients' hobbies. Candidates should possess basic care experience and a compassionate approach. Full training and support are provided, emphasizing the importance of safeguarding and dignity.

Benefits

Full paid training

Continuous support from Clinical Lead Nurse

Opportunities to upskill in complex care

Supporting team environment

Qualifications

• Basic care experience is required; complex care experience is desirable.
• Confident driving clients safely.
• Willingness to learn new skills and upskill in complex care.

Responsibilities

• Drive the client safely to appointments and activities.
• Provide support with mobility and repositioning using specialized equipment.
• Support the client with hobbies and interests.

Skills

Basic care experience

Driving clients safely

Compassionate

Patient

Strong communicator

Flexible to work night and day shifts

Job description

About the role

The Complex Care Assistant role supports a client with a brain injury and cognitive impairment, helping them live life to the fullest in their own home while maintaining independence and wellbeing. The role requires flexibility to work both day and night shifts.

Key responsibilities

• Drive the client safely to appointments and activities.
• Provide full support with mobility and repositioning, working confidently with specialist equipment including a ceiling track hoist and wheelchair.
• Support the client with hobbies, interests and a great sense of humour.
• Maintain client independence, wellbeing and dignity.

Employment details

Contract: Zero‑hours

Positions available: Two (24 hours each per week – mostly days with occasional nights; flexible to cover both)

Shifts: Monday–Sunday • 08:00–20:00 (days) • 20:00–08:00 (nights)

Driver required: You must be able to drive the client safely.

Dog in the home: Comfortable around pets (Labrador).

Make Every Shift Matter

Qualifications and experience

• Basic care experience is required; complex care experience is desirable.
• Confident driving clients safely.
• Willingness to learn new skills and upskill in complex care.
• Compassionate, patient, emotionally resilient.
• Strong communicator and team player.
• Flexible to work both day and night shifts.

Benefits and support

Full paid training and continuous support from our Clinical Lead Nurse, opportunities to upskill in complex care, a supportive, respectful and inclusive team where your skills and wellbeing truly matter. Safeguarding, dignity and empowerment are at the heart of everything we do.

How to apply

If you’re ready to use your skills to transform lives, drive clients safely and want to feel valued every day, we’d love to hear from you. Apply now to join Libertatem Healthcare Group – where care means more.

Legal statement

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.