Compassionate Veterinary Receptionist | Front Desk & Care

Medivet; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider is seeking a receptionist to manage client interactions and ensure exceptional service at their Liverpool location. This role involves greeting clients, processing payments, and handling appointments. Ideal candidates will possess excellent customer service skills, a calm demeanor under pressure, and a genuine love for animals. Join a caring team dedicated to making a real difference in animal health and client satisfaction.

Benefits

Health cash plan from day one

5 weeks' annual leave plus Bank Holidays

Access to 24-hour counselling

Interest-free Season Ticket Loan

Cycle to Work scheme

Qualifications

• Experience of working in a client-facing role.
• Ability to remain calm under pressure and be diplomatic.
• Experience in using online appointment booking systems.

Responsibilities

• Manage the reception area and greet clients on arrival.
• Triage emergency appointments and manage the practice diary.
• Process repeat prescription requests and manage payments.

Skills

Client facing and reception skills

Teamwork

Calm under pressure

Good numeracy skills

Administration skills

Job description

A leading veterinary care provider is seeking a receptionist to manage client interactions and ensure exceptional service at their Liverpool location. This role involves greeting clients, processing payments, and handling appointments. Ideal candidates will possess excellent customer service skills, a calm demeanor under pressure, and a genuine love for animals. Join a caring team dedicated to making a real difference in animal health and client satisfaction.