Community Support Worker -(Gloucester)

Seetec Business Technology Centre; Gloucester; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community rehabilitation organization in Gloucester is seeking a dedicated Community Support Worker to support individuals reintegrating into society. The role involves managing a caseload and offering guidance to help participants overcome challenges. Applicants should possess experience in social care or the criminal justice sector. This position promises a rewarding opportunity with a competitive salary ranging from £24,650 to £29,000 annually. Join us in making a positive impact on people's lives.

Benefits

25 days annual leave + Bank Holidays

Healthcare Cash Plan

Pension plan

Qualifications

• Desirable experience managing a caseload.
• Ability to work effectively with diverse populations.
• Strong written communication skills.

Responsibilities

• Manage caseload to support community-reintegrating individuals.
• Collaborate with mentors to effectively connect participants with resources.
• Ensure compliance with safeguarding policies.

Skills

Excellent verbal communication

Ability to motivate individuals

Knowledge of electronic data systems

Education

IAG Level 3

Job description

Overview

We have an exciting opportunity for CFO Evolution - Community Support worker to join our team.

As a support worker, you will be expected to do duties for a caseload of participants in a community environment. Starting with the first exchange and assessment with the participant and carry on with them during their sentence by providing guidance and encouraging support. Interventions will be given one‑on‑one and through group work to assist participants in overcoming challenges, reintegrating back into their communities, and exiting the course.

This initiative's goal is to establish safe spaces where people who have undergone rehabilitation may engage in a range of positive activities that increase social acceptance, improve their general health, and provide them with the skills they need to meet the many obstacles that are faced daily.

Our successful candidate will ideally have experience in probation/social care or experience working within the criminal justice sector. However, we appreciate that not everyone can tick every single box, so we're looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them.

This is a rewarding opportunity that will allow you to help our participants change their lives around!

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience).

Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Location and Hours

Location: Gloucester and Cheltenham

Hours: 37 hours per week

Contract: Permanent

Closing Date: 09 January 2026

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• To ensure effective case management and co‑ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintain computer‑based information systems in an accurate and timely manner. Experience in a target‑driven environment.
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in anyway. Our full policy statement of Ex‑Offenders can be found on our website under About us.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to Apply

Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.