Community Support Worker

NHS; Exeter; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider is seeking a Band 3 Community Support Worker in Exeter to provide essential support in rehabilitation. You will assist therapists, deliver high-quality care, and work in a supportive team dedicated to patient wellbeing. This full-time role involves diverse responsibilities, including working with patients with long-term conditions and participating in community response initiatives. Join a friendly and dynamic environment that focuses on independence and quality of life enhancement for patients.

Benefits

Generous annual leave

Flexible working options

Access to occupational health services

Staff discounts and benefits

Qualifications

• Experience supporting patients with long-term conditions.
• Ability to work in a dynamic team environment.
• Willingness to learn and adapt to new situations.

Responsibilities

• Assist therapists with patient assessments.
• Carry out treatment programmes and personal care activities.
• Manage equipment orders and therapy-related tasks.

Skills

Compassionate care

Communication skills

Teamwork

Education

Healthcare experience or relevant certification

Job description

Job summary

Are you passionate about people and looking to start a career in healthcare? Or maybe you have some healthcare experience and are keen to join an innovative and dynamic NHS Trust thats really going places?

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full‑time

Reference number

185‑1392‑12215

Job locations

Poltimore Centre
Exeter Community Hospital, Hospital Lane
Exeter, Devon, EX1 3RB

Job description – Responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Would you like to join a friendly, dynamic & supportive service with scope to work within Exeter Community Rehab (ECR) and Urgent Community Response (UCR) based in one hub in Central & East Exeter? We are seeking a Band 3 Community Support Worker to join our team based within the Exeter Community Rehabilitation Team - Central & East.

We aim to provide high quality care to maximise independence and quality of life at home through a strength‑based approach. This is completed within a supportive network of experienced therapists offering a structured induction, time to shadow other community teams, peer support groups and opportunities for career development.

The focus of rehabilitation is paramount to patients which we are proud to support through individual patient assessments and treatments, alongside rehabilitation groups for strength and balance. We provide a variety of settings for patient treatments including within their own homes, care homes and gym spaces (NHS and Leisure Centres). In addition, we carry out virtual assessments and treatments facilitating the plan for the NHS digital transformation.

We are also supporting the National Ageing Well Agenda within the NHS Long Term Plan and this provides you with the chance to be at the forefront of change within Exeter.

The UCR function covers 8am‑8pm across 7 day working and provides a 2 hour response to admission avoidance patients within the community, as well as continuing with the discharge to assess pathway. This post holder would be required to work on a rota basis within these hours.

Our teams provide a fantastic working environment according to staff across the teams:

• Friendly supportive team environment.
• Team looks after each other.
• Everyone is happy to share knowledge and skills.
• A real feeling of camaraderie and flexibility.

Feedback from recent patient surveys also highlighted that the majority of patients would be extremely likely to recommend our service to their family or friends.

Your caseload involves a variety of patients to be seen, including and not exclusively:

• Working with patients with long‑term conditions
• Frailty
• Neurological conditions
• Respiratory conditions
• Trauma, orthopaedic and musculoskeletal conditions
• Moving and handling including equipment prescription
• Patients in short‑term rehabilitation beds within residential and nursing homes

Tasks may include but are not exclusively limited to:

• Assisting therapists with the patient assessment process
• Carrying out treatment programmes e.g. mobility & transfer practice, drink & meal preparation, cognitive tasks, personal care activities, exercise programmes, practising use of equipment
• Ordering equipment
• Carrying out other therapy related administration tasks

We strongly support a learning environment, therefore we also support students and apprentices within the team, which you will have an opportunity to work with.

We look forward to reading your application. Please feel free to contact us if you require any more information.

Working Pattern: 37.5 hours per week.

Interview Date: Provisionally Monday 9th February 2026.

For further information please contact: Sarah Powell - Therapy Manager, Jenna Phillips - OT Clinical Lead or Ben Elliott - Physiotherapy Clinical Lead on 01392 465666 or via email: [e-mail]

As an inclusive employer

the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery on site at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification – Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Person Specification – Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Royal Devon University Healthcare NHS Foundation Trust

Poltimore Centre

Exeter Community Hospital, Hospital Lane

Exeter, Devon, EX1 3RB

Employer website

https://royaldevon.nhs.uk/

Legal statement

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.