Community Steward

Kier Group; Brixworth; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading construction and engineering firm in Brixworth is seeking a Community Steward to join their Highways team. This role involves responding to emergency public enquiries while representing the council. Candidates should have experience in highways maintenance, a full driving licence, and the ability to support public inquiries effectively. The position offers a permanent, full-time contract with a salary range of £30,270 - £35,120, alongside benefits including a company van.

Benefits

Company van

Flexible working hours

Additional benefits as per company policy

Qualifications

• Must possess a full driving licence.
• Experience in a customer-facing role responding to public enquiries.
• Ability to work in a team and independently.

Responsibilities

• Carry out inspections raised by public enquiries and respond to customers.
• Attend and assess emergency incidents on the network.
• Participate in emergency standby and call out duties.

Skills

Experience working in the highways maintenance industry

Confidence to provide front line support

IT literate

Ability to analyse information

Job description

Overview

We're looking for a Community Steward to join our Highways team based in Brixworth Depot, Northamptonshire. In this role you will collaborate with the Network Intelligence Centre and assess and respond to public enquiries deemed as an emergency or urgent. You will be representing West Northamptonshire Council and Kier and will be required to engage with customers and stakeholders. Due to the nature of this position a full driving licence is essential.

Location

Brixworth, Northamptonshire - site based 5 days per week

Contract

Permanent, Full time 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us

Salary

£30,270 - £35,120 per year + company van + benefits

We are unable to offer certificates of sponsorship to any candidates in this role

What will you be responsible for?

• Carry out inspections raised by the public enquiries and raise works orders where appropriate and respond to the customer
• Emergency Response attendance as requested. You will be the first point of contact to attend and assess any emergency incident on the network
• Participate in emergency standby and call out duties or Winter Maintenance. This will include joining the out of hours rota or winter salting treatment

Who are we looking for?

• Experience working in the highways maintenance industry
• Confidence to provide front line support to the public, elected Members, Parish Councils and Police
• IT literate
• Ability to analyse information and resolve problems

Rewards and benefits

You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier

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