Community Safety Operations Manager

Remedy Recruitment Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in London is seeking an experienced Operational Manager for a 3-6 month interim assignment. The role involves overseeing a busy frontline service, managing operations, and ensuring high-quality service delivery. Candidates should have substantial experience in team management and partnership working in a local authority environment. Interested candidates should send their updated CVs.

Qualifications

• Substantial proven experience of managing a team within a local authority/community safety environment.
• Experience in leading, developing, and motivating teams and individuals.
• Ability to work effectively in a high-profile and politically sensitive environment.

Responsibilities

• Lead and oversee a busy frontline service and manage day-to-day operations.
• Supervise staff, monitor performance, and manage resources.
• Develop and motivate teams to achieve key Council and partnership priorities.

Skills

Team management

Performance monitoring

Service delivery

Resource management

Stakeholder engagement

Job description

Overview

We are seeking an experienced Operational Manager for a 3-6 month interim assignment to lead and oversee a busy frontline service. This role will be responsible for ensuring the smooth day-to-day running of operations, including staff supervision, performance monitoring, service delivery, and effective resource management.

Responsibilities

• Lead and oversee a busy frontline service and manage day-to-day operations to ensure high-quality service delivery.
• Supervise staff, monitor performance, and manage resources to meet service requirements and partnership priorities.
• Develop and motivate teams to achieve key Council and partnership priorities; lead planning and continual improvement of the business area.
• Engage in partnership working and maintain strong relationships to ensure effective service delivery.
• Build collaborative relationships and engage constructively with key stakeholders.
• Monitor external contracts and produce high-level reports detailing progress against work areas for stakeholders.
• Deliver services that offer best value, are innovative, and meet high standards of quality in line with partnership needs and service requirements.
• Provide clear corporate direction aligned with the council’s priority programs to achieve efficiency and economy in operation.
• Advise senior managers on service requirements, monitoring performance indicators, and demonstrating responsiveness, quality, efficiency, and cost-effectiveness.
• Lead policy development, analytical judgment, high-level report writing, and agile decision making; stimulate service improvement, innovation, and initiative.

Qualifications and Experience

• Substantial proven experience of managing a team within a local authority/community safety environment.
• Experience in leading, developing, and motivating teams and individuals to achieve Council and partnership priorities.
• Experience of partnership working and maintaining strong relationships to ensure effective service delivery.
• Ability to work effectively in a high-profile and politically sensitive environment.
• Experience in producing statutory and other performance returns and advising senior managers on analysis of service requirements and performance indicators.

How to apply

If you are interested in this role please send your updated CV in the first instance.