Community Safety Manager

Colchester Borough Homes; Colchester; On-site; GBP 43,000 - 49,000; Full time

Job summary

A community-focused organization in Colchester is seeking a Community Safety Manager to lead initiatives aimed at enhancing neighborhood safety and well-being. The successful candidate will manage a multidisciplinary team and collaborate closely with various stakeholders to tackle anti-social behavior effectively. This permanent, full-time role offers a competitive salary and an excellent benefits package, including a local government pension scheme, generous leave, and opportunities for professional development. The role requires strong communication skills and the ability to motivate a team.

Benefits

Local Government Pension Scheme

Generous annual leave

Excellent training and development opportunities

Provision of smartphone and laptop

Discounted gym membership

Qualifications

• Experienced in tenancy management and anti-social behaviour tools.
• Highly organised and able to manage competing priorities under pressure.

Responsibilities

• Lead a multi-disciplinary team tackling anti-social behaviour.
• Work closely with internal teams to deliver proactive solutions.
• Ensure safe and thriving neighbourhoods.

Skills

Strong communication and negotiation skills

Ability to motivate and develop a team

Proficient in IT systems and mobile technology

Job description

Permanent, Full-time, 37 hours per week, Monday to Friday

Salary: £43,559 – £48,245

We’re looking for someone ready to take the lead and make a real impact in our communities by joining our Community Safety Team. This is a key management role within a forward‑thinking, customer‑focused organisation committed to delivering exceptional services.

About the role

As Community Safety Manager, you’ll lead a multi-disciplinary team responsible for tackling anti‑social behaviour, supporting tenancy sustainment, and ensuring safe, thriving neighbourhoods. You’ll work closely with internal teams and external partners to deliver proactive solutions and drive continuous improvement.

What we’re looking for

• A confident and inspiring manager with the ability to motivate and develop a team.
• Strong communication and negotiation skills, with a diplomatic approach to working with diverse communities.
• Proven knowledge of tenancy management and ASB tools, alongside a track record of delivering excellent customer service.
• Highly organised, methodical, and able to manage competing priorities under pressure.
• Proficient in IT systems and mobile technology to support agile working.

Your impact

You’ll play a pivotal role in achieving our strategic priorities – delivering a positive customer experience and promoting safe, inclusive communities where people thrive and feel proud to live.

Why join us?

We offer a competitive salary, generous annual leave, and excellent pension contributions. Our comprehensive benefits package includes:

• Local Government Pension Scheme with a 20.8 % employer contribution
• Excellent training, development, and progression opportunities
• Payment of a professional subscription
• Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Discounted gym membership – corporate membership rate at Leisure World and the Northern Gateway.
• 1 Volunteering Day per year
• Free Flu jab
• Free yearly eye tests plus a contribution towards glasses for VDU use
• Flexible working arrangements through our agile working approach, giving you flexibility over when, where, and how you work to best meet the needs of your role and service area.

You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk.

For further job details please click here.

For an informal discussion about the role, please contact Jon Cowie, Head of Housing Management on 07973637832.

Interview dates – 8th and 9th January 2026.

Equality & Diversity Commitment

Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, including those with a status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.

Ready to lead and make a difference?

Apply online today and show us how your skills and experience can help shape safer, stronger communities.

Step 1 – Read the advert, Job Accountability Statement and Person Specification

Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification

Step 3 – Press ‘submit’