Community Manager- C-Suite

Fortune; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global media brand in London is hiring a Community Manager to engage with senior leaders across key sectors in Europe. The role includes building and managing a compliant database, overseeing community engagement, and collaborating across teams to ensure impactful events. Ideal candidates have over 5 years of relevant experience, strong project management skills, and familiarity with CRM tools.

Qualifications

• 5+ years in audience strategy, CRM/Salesforce, communications, or events.
• Strong data and segmentation skills; comfortable with spreadsheets.
• Excellent project management and communication skills.

Responsibilities

• Build and maintain a clean, compliant database of contacts.
• Identify and segment communities based on various criteria.
• Collaborate with editorial and events teams for successful engagements.

Skills

Audience Insight

Community-Building

Operational Precision

Collaboration

Strategic Judgment

Tools

CRM tools

Salesforce

Job description

Overview

Fortune is hiring a strategic, data-savvy Community Manager to help us develop and deepen a network of senior European leaders across the Fortune 500, as well as select NGOs, trade associations, and other public-interest institutions.

In this cross-functional role, you’ll design and manage curated executive communities based on role, industry, and region—such as a cohort of retail CTOs in Paris or AI-forward CEOs across DACH. Working closely with our editorial and events teams, you’ll identify key figures, build a GDPR-compliant database, and drive ongoing engagement through private dinners, content sharing, and other bespoke experiences.

You will work alongside Fortune’s Editorial Director, UK & Europe, to translate audience insights into smart, high-impact convenings and editorial moments. Together, you’ll ensure that our events and reporting reflect the real-world challenges and ideas shaping the European business landscape.

What You’ll Bring to the Team

Audience Insight & Structure: You understand how C-suite executives think—and how to map and segment them in ways that unlock real engagement.

Community-Building Instinct: You think in cohorts and connections, always looking for what a group of peers might learn from each other.

Operational Precision: You’re fluent in CRM tools, privacy compliance, and managing complex event workflows.

Collaborative Spirit: A thoughtful teammate who builds trust across editorial, events, and commercial functions.

Strategic Judgment: You see patterns in data and behavior—and know how to turn them into action.

Key Responsibilities

• Build and maintain a clean, compliant database of high-level contacts across Europe, aligned with GDPR and UK privacy laws
• Identify and segment communities based on function, title, sector, and geography
• Surface new sub-communities and patterns that help Fortune connect dots others miss
• Collaborate with editorial to ensure our events and coverage are shaped by relevant, real-world voices
• Partner with the events team to shape guest lists, secure attendance, and provide white-glove coordination
• Send invitations, manage RSVPs, confirm dietary needs, and support onsite logistics
• Track engagement across events and follow-ups to inform future community-building efforts
• Help shape post-event engagement strategies, from curated content to intimate follow-up gatherings

Cross-Functional Alignment

• Work closely with the Editorial Director, UK & Europe, to surface key community themes and guide coverage
• Partner with commercial teams to ensure our communities support long-term client value
• Contribute to the overall strategic plan for growing Fortune’s presence and impact in Europe

Your Experience & Attributes

• 5+ years in audience strategy, CRM/Salesforce, communications, or events—ideally with a focus on senior decision-makers
• Candidates with Media, C-suite conferences background will be preferred but not necessary
• Strong data and segmentation skills; comfortable with spreadsheets and CRM systems
• Excellent project management and communication skills
• Experience coordinating high-touch event or executive experiences is a plus
• Knowledge of GDPR and UK privacy standards is essential
• Fluency in English; other European languages a plus

Requirements

Availability to work in the London office 5 days a week

Must have authorization to work in the UK

About Fortune

Fortune is a global business media brand covering the ideas, people, and strategies shaping the future. Known for trusted journalism and iconic lists like the Fortune 500, we report on the companies driving change—and the leaders behind them.

We’ve built deep relationships with the Fortune 500 C-suite. Our audience includes senior decision-makers worldwide who engage with us across digital, print, events, and data.

We’re growing steadily in the UK and Europe—making this a great time to join us.