Community Manager

Hip Pop; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading soft drinks challenger brand in Manchester is looking for a Community Manager. This role involves developing community strategy, creating engaging content, and representing the brand's voice. Ideal candidates have excellent communication skills, creativity in storytelling, and experience managing communities. The position offers a competitive salary, 25 holiday days, and career growth opportunities.

Benefits

Competitive salary

25 days holiday

Upskilling

Pension Scheme

Cycle to work schemes

Unlimited Hip Pop

Career growth opportunities

Qualifications

• Good human being with passion for people.
• Ability to spark authentic conversations.
• Experience with communities in social or grassroots.

Responsibilities

• Develop and lead the community strategy.
• Create meaningful interactions through content.
• Handle community engagement across all platforms.
• Act as the voice of the consumer in the business.

Skills

Brilliant communication skills

Creative flair for storytelling

Organised and proactive

Analytical mindset

Experience managing communities

Understanding of brand tone

Passionate about health & wellness

Job description

THE OPPORTUNITY

Are you ready to thrive in a growing team working for one of the UK’s most innovative challenger soft drinks brands? Are you excited to build and lead a community that’s obsessed with great tasting, better-for-you drinks and to connect people with a brand that’s fast becoming iconic?

If so read on…

THE COMPANY

Hip Pop is an exciting and multi-award-winning challenger brand of soft drinks born in Manchester destined for the World.

Hip Pop exists to challenge the big pop brands with an alternative - a range of drinks with clean ingredient list that are better for you - made from real fruit, gut friendly live cultures and fibre.

Hip Pop drinks are low in calories and never made with sweeteners. Most importantly though, Hip Pop tastes great. It’s a proper good pop.

The brand’s attitude is refreshingly honest and light-hearted view of the world serving those who seek better, more wholesome life and good feeling that lasts by making better choices - products we consume, people we surround ourselves with and experiences we go though.

Our products include multi-award-winning soda, kombucha and CBD kombucha. Today, we are available for consumers nation-wide with distribution through national retailers such as Sainsbury’s, M&S, Waitrose, Co-op, Morrisons, Booths and Bidfood, to name a few.

Hip Pop has experienced remarkable year-on-year growth since launching in 2019 and we’re based in the heart of Manchester city centre (Deansgate).

YOU

First and foremost you're a good human being. You're also ambitious and after researching Hip Pop you have that tingling feeling that this is the company you’ve been looking for that shares your vision and values! You’re not the passive type. You're a DRIVER and passionate about people, storytelling and brand building. You’re word-smart, creative, and naturally able to spark conversations that feel authentic and on-brand.

You get energy from connecting with communities both online and offline. You’re analytical as well as creative and can interpret insights to represent the community as the voice of the consumer.

THE ROLE

As Community Manager, you will:

• Develop and lead Hip Pop’s community strategy across online and offline touchpoints
• Create meaningful interactions through conversations, content and events
• Represent Hip Pop’s tone of voice and brand personality across all interactions
• Generate engaging content with ease - from witty replies to long-form storytelling
• Act as the voice of the consumer inside the business, sharing insights to drive positive change
• Manage and grow community engagement across social channels, owned platforms and in-person activations
• Collaborate with Marketing, Sales and Operations to connect our community with the brand in fresh and exciting ways

YOUR EXPERIENCE

• Brilliant communication skills - written and verbal
• Creative flair for storytelling and content creation
• Organised, proactive, and passionate about building relationships
• Analytical mindset with ability to extract insights from data and community feedback
• Experience managing or growing communities (brand, creator, social, or grassroots)
• Understanding of consumer profiling and brand tone of voice
• Passionate about health & wellness, food & drink, and challenger brands

WHAT’S IN IT FOR YOU?

• Competitive starting salary with regular reviews
• 25 days holiday + bank holidays + your birthday off
• Upskilling
• Opportunity to grow your career based on your interests
• Pension Scheme
• Cycle to Work schemes
• Unlimited Hip Pop (obviously)
• Be a pivotal part of a legendary growth story

BASED

Commutable to Manchester

START DATE: ASAP

KEEN TO APPLY?

Send your CV to [e-mail] with “Community Manager” in the subject line (this is your first test ;-)