Community Immunisation Administrator (Norfolk)

NHS; Norwich; On-site; GBP 24,000 - 27,000; Full time

Job summary

A health service organization in Norfolk is seeking a Community Immunisation Administrator to provide administrative support for immunisation services. The role involves working with children and families, maintaining records, and supporting clinics. Candidates should have NVQ 2 in Business Administration, excellent communication skills, and a valid driving license. This position offers a salary of £24,937 to £26,598 per year, pro rata.

Qualifications

• Willingness to undertake further Trust training.
• Experience of working with families, children and babies.
• Previous administrative work within the NHS.

Responsibilities

• Support clinicians to ensure high-quality delivery of service.
• Utilise administrative skills effectively.
• Maintain confidentiality of service user information.
• Liaise with external stakeholders and manage referrals.
• Participate in planning and scheduling of clinics.

Skills

Excellent communication skills

IT literate

Organisational skills

Experience with children

Ability to maintain confidentiality

Education

NVQ 2 in Business Administration or equivalent experience

Tools

Microsoft Office

Systmone electronic health records

Job description

Community Immunisation Administrator (Norfolk)

This role will be to provide administrative support to Norfolk Community and School Aged Immunisation Service who provide a variety of immunisations across the county of Norfolk in a variety of venues across all age ranges.

The successful candidate will support in community clinics and in school sessions across Norfolk & Waveney as well as working in the office base to provide administrative support to the planning and management of school and clinic vaccination clinics. There will also be telephone queries and clinic bookings from a variety of service users.

Previous applicants in the last six months need not apply

*Proposed interview date: 21-OCT-2025*

Main duties of the job

The ideal candidates will be enthusiastic and highly motivated with a desire to improve the health and wellbeing of communities by supporting the delivery of a variety of vaccinations. The roles involve administration and supporting the immunisation team across a range of administrative tasks in a variety of community clinics including schools, and office environments. Ideally you will have experience of working with a variety of ages, and experience of working in a health care setting is useful.You will have excellent communication skills both spoken and written and be able to establish good working relationships with a wide range of children and adults. You will be IT literate with a good working knowledge of Microsoft Office and Excel applications. The ability to organise and plan your workload is essential alongside accuracy and a good eye for detail. Experience of working with Systmone electronic health records would be an advantage .

A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

About us

A big thank you for considering joining us at Hertfordshire Community NHS TrustYou'll find it a great place to work with many benefits offered to you as a member of our staffWe put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply nowYou've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

To find out more about the role please call or email Nancy Campen Operations Manager [e-mail] or 07554776887

Job responsibilities

• Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.
• Be able to utilise administrative skills and ensure work is prioritised effectively.
• Ensure that the confidentiality of service user information is always maintained in line with Trust policy.
• Liaise with external stakeholders, manage referrals, update patient records.
• Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
• Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.

Person Specification

Qualifications/Education

• NVQ 2 or equivalent in Business Administration or equivalent experience Willingness to undertake further Trust training.

Experience & Knowledge

• IT literate and knowledge of Microsoft Office applications
• Good written and oral communication skills to enable engagement with a range of service users and partners.
• Experience of working with families, children and babies
• Previous experience of Child Health systems
• Previous administrative work within the NHS

Skills & Abilities

• Ability to maintain confidentiality
• Ability to work without direct supervision
• Competent and appropriate use of electronic patient records.

Other

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata