Community Immunisation Administrator (Norfolk)

Hertfordshire Community NHS Trust; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A health service provider in Norwich is seeking a Community Immunisation Administrator. This role involves supporting clinicians, managing patient records, and ensuring confidentiality. The ideal candidate must possess NVQ 2 in Business Administration or equivalent experience and have strong IT and communication skills. A valid UK driving license is required for business purposes.

Qualifications

• Willingness to undertake further Trust training.
• Experience of working with families, children and babies.
• Competent use of electronic patient records.

Responsibilities

• Support clinicians to ensure high-quality service delivery.
• Utilise administrative skills to prioritise work effectively.
• Maintain confidentiality of service user information.
• Liaise with external stakeholders and manage referrals.
• Plan and schedule clinics, managing stock levels.

Skills

IT literate

Good written and oral communication skills

Accurate keyboard skills

Ability to maintain confidentiality

Education

NVQ 2 in Business Administration or equivalent

Tools

Microsoft Office applications

Job description

Community Immunisation Administrator (Norfolk)

Overview: Detailed job description and main responsibilities.

Responsibilities

• Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.
• Be able to utilise administrative skills and ensure work is prioritised effectively.
• Ensure that the confidentiality of service user information is always maintained in line with Trust policy.
• Liaise with external stakeholders, manage referrals, update patient records.
• Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
• Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.

Person specification

Qualifications/Education

• Essential criteria: NVQ 2 or equivalent in Business Administration or equivalent experience. Willingness to undertake further Trust training.

Experience & Knowledge

• Essential criteria: IT literate and knowledge of Microsoft Office applications; good written and oral communication skills to engage with a range of service users and partners; experience of working with families, children and babies.
• Desirable criteria: Previous experience of Child Health systems; data input experience; previous administrative work within the NHS.

Skills & Abilities

• Essential criteria: Accurate keyboard skills; ability to maintain confidentiality; ability to work without direct supervision.
• Desirable criteria: Competent and appropriate use of electronic patient records.

Other

• Essential criteria: Hold a full, valid UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).