Community Hub Co-ordinator

Leicestershire Partnership NHS Trust; Melton Mowbray; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community health services provider is seeking a Community Hub Coordinator to support teams and service users primarily at Melton Mowbray Hospital. The role requires strong communication skills and administrative experience, including the ability to handle electronic records and multi-task effectively. Ideal candidates will have NVQ level 3 in Business Administration and experience in customer service or NHS-like environments. This position offers an opportunity to work in a diverse setting that fosters equal opportunities.

Qualifications

• Experience of working in the NHS or a similarly complex organisation.
• Experience in delivering customer service.
• Significant experience in dealing with changing administration demands.
• Experience in an administrative/clerical role.

Responsibilities

• Support teams and service users within Community Health Services.
• General administrative duties including data entry and audit tasks.
• Assist Core Community Nursing and Therapy staff.
• Order and monitor equipment and stores.

Skills

Attention to detail

Ability to multi-task

Excellent telephone manner

Good communication skills

Team player

Organisational skills

IT literate

Ability to work on own initiative

Education

Minimum GCSE grade C or above in English and maths

NVQ level 3 in Business Administration or equivalent

Tools

SystmOne

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We are seeking to appoint an enthusiastic Community Hub Coordinator to support our teams and service users within Community Health Services for Nursing and Therapy based primarily at Melton Mowbray Hospital. The role will also require working from our other bases in Rutland Memorial Hospital in Oakham and Syston Health Centre in Syston as and when required. In addition to general administrative duties the role will include using the electronic patient record system (SystmOne), completing electronic referrals, tasks and assisting where appropriate with data collection for audit purposes, data entry, along with supporting Core Community Nursing and Therapy staff, Team Leads and clinicians, ordering and monitoring of equipment and stores.

Essential Skills

• Attention to detail
• Ability to multi-task
• Excellent telephone manner and communication skills
• Good communication skills and the ability to work independently in a variety of community settings
• Flexible approach and ability to work as part of a team and to use own initiative
• Good team player with excellent organisational and communication skills
• Good overall education including minimum GCSE grade C or above in English and maths, or equivalent qualification
• NVQ level 3 in Business Administration or equivalent
• IT literate with experience of working with electronic records (e.g., SystmOne, databases, Word, Excel, PowerPoint, email and the internet)
• Ability to establish and maintain verbal communication
• Ability to work on own initiative

Experience

• Experience of working in the NHS or a similarly complex organisation
• Experience of working in an environment that delivers customer service
• Significant experience in dealing with changing administration demands
• Experience in an administrative/clerical role

We may close the advert early if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied schedules.