Community Housing & Tenancy Support Officer

Prima Group; Liverpool; On-site; GBP 35,000; Full time

Job summary

A community-focused housing provider in Liverpool is seeking a Neighbourhood Housing Officer to deliver person-centred housing management services. The role involves supporting tenancy management, building relationships with customers, and handling ASB case work. Applicants should have strong interpersonal skills and a commitment to improving community well-being. This position offers a salary of £34,666 per annum plus an additional £1,460 ECA, reflecting the importance of community engagement and customer support.

Responsibilities

• Provide front-line housing management services including tenancy management and support.
• Build strong relationships with customers to enable tenancy sustainment.
• Deliver a comprehensive housing management service, managing low and high level ASB cases.

Job description

A community-focused housing provider in Liverpool is seeking a Neighbourhood Housing Officer to deliver person-centred housing management services. The role involves supporting tenancy management, building relationships with customers, and handling ASB case work. Applicants should have strong interpersonal skills and a commitment to improving community well-being. This position offers a salary of £34,666 per annum plus an additional £1,460 ECA, reflecting the importance of community engagement and customer support.