Community Engagement Navigator

Ideal For All; Black Lake; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charity and social enterprise is looking for a Community Engagement Navigator to promote inclusion and access to services in Sandwell. The role involves facilitating peer support groups, providing navigation support, and coordinating community events to enhance wellbeing and social connection. Candidates should have experience in community engagement and strong communication skills. This position requires flexibility to work evenings and weekends to meet community needs.

Qualifications

• Experience in community engagement, peer support coordination, or similar roles.
• Strong communication and organizational skills, able to build rapport across diverse groups.
• Flexibility to work some evenings and weekends to meet community needs.

Responsibilities

• Build strong relationships within the community and raise awareness of services.
• Facilitate co-production meetings, outreach events, and forums.
• Provide navigation support, including assessments and planning.
• Coordinate peer support groups and activities promoting mental wellbeing.
• Support volunteer development and membership engagement.

Skills

Community engagement experience

Communication skills

Organisational skills

Knowledge of disability issues

Job description

Ideal for All is looking for a passionate and proactive Community Engagement Navigator to join our team. This is an exciting opportunity to make a real difference in Sandwell's diverse communities by promoting inclusion, independence, and access to services for all, regardless of age, ability, or background. In this role, you'll coordinate and facilitate peer support groups and condition management activities that empower disabled people, carers, and families. You'll deliver interventions that enhance wellbeing, reduce isolation, and help people connect with each other and local opportunities.

What you’ll do:

Build strong relationships within the community and raise awareness of Ideal for All and partner services.

Facilitate co-production meetings, outreach events, and forums to ensure service users’ voices shape our services.

Provide navigation support, including assessments, SMART goal planning, and warm handovers to local services.

Coordinate peer support groups and inclusive activities that promote mental wellbeing and social connection.

Support volunteer development and membership engagement, creating a welcoming and empowering environment.

What we’re looking for:

Experience in community engagement, peer support coordination, or similar roles.

Strong communication and organisational skills, with the ability to build rapport across diverse groups.

Knowledge of disability issues and commitment to equality, diversity, and inclusion.

Flexibility to work some evenings and weekends to meet community needs.

Our Values

Our person-centred approach considers the whole person, focusing on individual's unique qualities, abilities, preferences and needs.

Equality and inclusion are at the heart of everything we do.

By working in partnership with local people, statutory and voluntary sector organisations, Ideal for All aims to create environments and communities where the abilities of disabled people are recognised and promoted to support independent, positive, and meaningful lives.

We involve and enable users to continually develop our services to meet their changing needs; recognising areas of sustainable development and working hard to utilise these for their benefit.

We support and encourage positive involvement and opportunity for:

• Pro‑active joint working initiated at community and professional level: combating isolation and supporting diversity through building trusted networks and business.
• Positive environmental impact: working to increase and maintain urban biodiversity long term, utilising innovative ways to reduce our impact on the world we share.
• Economic revitalisation of communities: ensuring funds and income generated is spent locally, using disabled peoples skills, experiences and our own proven track record to lever additional funding and attract business.

Making life better for all of us

Ideal for All is a user‑led registered charity and social enterprise working to make life better for disabled, elderly and vulnerable people and their carers. We are proud to be a user‑led organisation with an active membership of nearly 3,500 individuals who are heard, engaged, and represented in our vision, values, and principles and in the way we co‑design and deliver services to meet their needs. We have supported more than 23,000 individuals since we were established in 1996 with information, guidance, and access to a range of independent living activities, direct payment services, employability programmes, health and wellbeing projects, and peer support groups. Based in Sandwell, our team deliver services across the West Midlands and neighbouring regions. We are an award‑winning provider of person‑centred services that achieve positive outcomes for people in terms of improvements in mental and physical health and wellbeing, reduced isolation, improved knowledge, skills and opportunities, employability, and increased independence.