Communications Lead - Finance Change & Training

Computershare; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in financial administration seeks a Communications Lead - Finance Change & Training in Bristol. The role entails shaping training approaches, developing programs, and ensuring effective knowledge transfer across Finance processes. Ideal candidates have strong change management experience and are excellent communicators. Flexible working arrangements and various benefits are offered.

Benefits

Flexible work arrangements

Health and wellbeing benefits

Share purchase options

Recognition awards and team events

Qualifications

• Extensive experience in change management techniques and success in similar roles.
• Adept at process mapping, documentation, and creating communications.
• Detailed understanding of project management lifecycles in Finance.

Responsibilities

• Shape, implement, and maintain oversight of training across Finance.
• Develop methodology and a central repository of artefacts.
• Educate users and drive compliance in methodologies and governance.
• Collaborate with project teams to identify process and training needs.

Skills

Change management techniques

Process mapping

Creating high-quality communications

Stakeholder engagement

Job description

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Communications Lead - Finance Change & Training, Bristol

Client: Computershare

Location: Bristol, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

ca692a2407c2

Job Views:

4

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

Location: Bristol (Hybrid)

In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at putershare/flex.

We give you a world of potential

Computershare has an exciting opportunity for a Finance Change Training and Communications Lead to join the Finance Change team.

The Finance function is responsible for providing Corporate and Client Treasury, Financial Planning & Analysis, Reporting, Financial Control, and Financial Operational and System support to all business units and functions across all global locations.

The Finance Change Team manages and delivers finance change initiatives related to processes, workflow, reports, system integrations, and supporting transitions of future acquisitions or demergers.

A role you will love

The Finance Change Training and Communications Lead is accountable for shaping, implementing, and maintaining oversight of the strategic approach to process and systems training across Finance. This includes developing a methodology, building a central repository of artefacts, and ensuring consistency and accessibility across all Finance teams.

This role is also responsible for all communication and training needs resulting from Finance change initiatives, driving stakeholder engagement, developing structured training programs, and ensuring smooth knowledge transfer to support transformation objectives.

Other key responsibilities include:

• Educate users and drive compliance in methodology, governance, and quality.
• Create a network of 'in team' super users responsible for document creation, training, and communication in their areas of Finance.
• Collaborate with project teams to identify new process and training requirements, developing and implementing solutions.
• Identify opportunities for continuous improvement to ensure cost-effectiveness.
• Ensure all mandatory and regulatory requirements are adhered to.

What will you bring to the role?

You will have extensive experience in change management techniques and a proven track record of success in similar roles. You should be adept at process mapping, documentation, and creating high-quality communications across various mediums, with a detailed understanding of project management lifecycles in Finance processes and operations.

Other key experience includes:

• Sharing knowledge, training, and educating others effectively.
• Leading teams or networks to achieve results.
• Working in ambiguous environments with evolving business needs.
• Working on conceptual issues and abstract thinking.
• Shaping and delivering process documentation, systems training, and communications to diverse populations.
• Delivering goals effectively during periods of complex change.

Rewards designed for you

• Flexible work arrangements to balance work and lifestyle.
• Health and wellbeing benefits tailored to support you and your family.
• Options to purchase shares in the company with company contributions.
• Recognition awards, team events, and opportunities to invest in your future.

Our company is a welcoming and close-knit community with experienced colleagues ready to support your growth. Learn more about our rewards and life at Computershare at putershare/careershub.

About Us

We are a global leader in financial administration with over 12,000 employees across more than 22 countries. At Computershare, we value an open and inclusive culture that helps you grow, move forward, and seize opportunities.

Fairness and culture

We are committed to providing opportunities based on merit, starting from the application process and throughout your career with us. We aim to create an environment where everyone feels valued and has equal opportunities. For support during the recruitment process, visit putershare/access.

About the Team

Our Shared Services teams support all business lines, including Technology, Information Security, Finance, Risk, Audit, Governance, Marketing, and People. Join us to help create an exceptional employee experience, protect our systems, and maintain high standards globally.