Communication & Engagement Support

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; On-site; GBP 28,000 - 30,000; Full time

Job summary

A healthcare organization based in Sleaford is seeking a Communication & Engagement Support to enhance brand visibility and internal communication. The ideal candidate will have experience in creating engaging content and managing various digital channels. This full-time role offers a salary of £28,000 - £30,000 with additional bonuses and comprehensive benefits, including a pension scheme and ongoing training opportunities.

Benefits

Annual performance-related pay increases up to 8%

10% salary bonus based on SMART objectives

28 days holiday including Bank Holidays

Pension contribution

Employee assistance program

Qualifications

• At least one year's experience in a communication and/or engagement role.
• Significant experience of using multiple digital channels.
• Experience in delivering engaging communications to a diverse audience.

Responsibilities

• Create engaging content for various platforms including social media.
• Develop and manage the communications plan.
• Collaborate with teams to strengthen relationships and visibility.

Skills

Self-motivated

Excellent written communication

Graphic design skills

Confident user of digital channels

Strong copywriting skills

Tools

WordPress

Canva

Adobe Creative Studio

Job description

Job Title: Communication & Engagement Support

Salary*: £28,000 - £30,000 plus 10% SMART objectives based bonus paid quarterly

Hours: Full-time

Location: Jasmine Support Hub in Sleaford, Lincolnshire

Employer: Jasmine Healthcare Limited

• Are you looking for a place of work which offers you real purpose and the opportunity to make a difference?
• Are you passionate about finding an employer where great work is both recognised and rewarded?
• Do you want to work for a Mission & Values led organisation?

A little about the Communication and Engagement Support Role

This role is fundamental to achieving Jasmine’s mission and objectives by supporting our communication activities across multiple channels. You will develop engaging content, coordinate campaigns, and support internal and external communication efforts. Your role will also involve collaborating with team members to strengthen relationships across the business, enhance our brand visibility, and support engagement initiatives.

Job Purpose

To provide essential support in the development, coordination, and delivery of communication and engagement strategies, ensuring the effective sharing of information both internally within Jasmine and externally. This role will help enhance Jasmine’s brand, improve engagement outcomes, and contribute to the successful execution of campaigns and initiatives that promote Jasmine’s brand, Mission, Aims and Values.

This role involves working closely with internal teams, stakeholders, and external audiences to ensure clear, effective, and engaging communication across multiple channels. The goal is to foster positive relationships, enhance visibility, and support Jasmine’s Misson and Aims through strategic communication and team member engagement activities.

Competencies for the Communication and Engagement Support:

• Self-motivated and flexible
• Ability to work autonomously
• Positive can-do attitude
• Confident user of digital channels
• Excellent oral and written communication skills with a keen eye for detail.
• Highly driven with a passion for communications
• Confident Microsoft Office skills
• Initiative to come up with new ideas
• Flexibility

Day to Day Responsibilities for the Communication and Engagement Support:

• The creation of imaginative and engaging content to tell the story of our business (written, graphic design, photos, and video)
• Development and management of the communications plan
• Ensure all websites are correct and engaging
• Drive the content and development of all Social Media channels
• Delivery of various internal communications as required, promoting the businesses mission, aims and values, seeking to continually embed them across the business
• Identify opportunities to share newsworthy stories across the business
• Collaborate with teams across the organisation
• Manage internal communications, including the organisations feedback and rewards platforms
• Oversee all digital advertising, including but not limited to Google AdWords and Meta Ads

Essential Requirements for Communication and Engagement Support:

• I will have at least one years’ experience in a communication and/or engagement role
• I will be confident in using graphic design tools (such as Canva, Adobe Creative studio) to create compelling content
• I will have experience of delivering engaging, fun, and complex business communications to a diverse audience and be confident in my copywriting skill
• I will have significant experience of using Wordpress
• I will have significant experience of managing various digital channels
• I will live within a 30-minute drive per google maps of the Jasmine Support Hub

Preferred Requirements for Communication and Engagement Support:

• I will have experience in Photography and Videography
• I will have experience in paid advertising including but not limited to Google AdWords and Meta Ads
• An understanding of SEO

What can Jasmine offer you?

In line with its Mission, Jasmine tries to do everything possible to “prioritise our people”, as we believe that the happiness of our residents is dependent on the engagement and wellbeing of our team. Consequently, Jasmine offers the following to those that perform this valuable role:

· Salary – We pay top quartile market salaries

• Pay Rises – Annual Performance related pay increases of up to 8% in addition to any cost of living increase

· Bonus – 10% of salary based on SMART objectives paid quarterly

· Holiday – 28 Days including Bank Holidays

· Pension – We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to

· Bonusly Points – These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents’ lives

· Training – All relevant qualifications are fully funded to help you progress, and we will reward you with a financial bonus of up to £500

· Refer a friend incentive - Up to £1,000 for referring a suitable team member

· Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7

· DBS check – We pay for this

A little about Jasmine:

By prioritisingour people, our mission is to provide the highest standards of care to as many elderly residents as possible.

Below are a few of the ways that we objectively demonstrate we are achieving our Mission:

• Well over half our team have a relevant Diploma qualification with another fifth currently studying for one
• We have a 4.8 star rating (out of 5.0) on Indeed as a top employer
• We have Good and Outstanding Care Quality Commission (CQC) inspection reports
• We have a 9.7 rating (out of 10.0) on www.carehome.co.uk

At Jasmine, our Mission guides everything we do, and we place great importance on every member of our team living by our values. For more information about Jasmine and our values please visit our website at www.jasminehealthcare.co.uk. Our values are a key part of how we approach recruitment and make hiring decisions.

Join us for a rewarding career where you’ll be supported, recognised, and truly appreciated!

Apply today, and we’ll get back to you within one working day!