Commercial Salesforce Lead

BizClik Media; Norwich; On-site; GBP 55,000 - 75,000; Full time

Job summary

A dynamic global media company is hiring a Commercial Salesforce Lead to drive revenue growth through strategic Salesforce management. The role involves owning and optimizing Salesforce, creating actionable insights through dashboards and reports, and ensuring data accuracy and governance. Candidates should have extensive Salesforce experience, strong commercial understanding, and excellent communication skills. This position promises real ownership of crucial systems and significant visibility within the organization.

Benefits

Opportunity to shape growth systems

Visibility across senior leadership

Fast-paced environment with progression opportunities

Qualifications

• Extensive hands-on experience with Salesforce administration and optimisation.
• Strong understanding of commercial pipelines, revenue, and performance metrics.
• Experience building dashboards and reports for senior stakeholders.

Responsibilities

• Act as the senior owner of Salesforce across the business.
• Design, configure, and optimise Salesforce to reflect commercial workflows.
• Build and maintain Salesforce dashboards and reports for leadership.

Skills

Salesforce administration

Commercial pipelines understanding

Dashboard and report building

Data attention to detail

Communication skills

Education

Salesforce certifications

Tools

Salesforce

Analytics tools

Job description

About BizClik

BizClik Media is a global leader in B2B digital publishing, media and events, creating platforms that connect the world’s most influential leaders, brands and ideas. Our 20 digital platforms and flagship global events, Sustainability LIVE, Procurement & Supply Chain LIVE, AI LIVE, Data Centre LIVE, and more bring together C‑ to D‑Suite executives, innovators and change‑makers to shape the conversations that move industries forward. Driven by Creativity. Defined by Results. Powered by AI. We Go Beyond The Tail Lights.

Why This Role Exists

BizClik is scaling rapidly across global events, sponsorship, partnerships and commercial innovation. Salesforce sits at the centre of how we generate revenue, manage relationships and measure performance. The Commercial Salesforce Lead role exists to ensure Salesforce is a commercial growth engine, not just a system of record. This role exists to:

• Own and evolve Salesforce to support revenue growth at scale
• Bring structure, confidence and clarity to commercial data
• Enable faster, smarter decision‑making across Sales, Campaigns and Events
• Reduce manual work and reactive reporting through automation and insight

You will directly influence how pipeline, revenue, forecasting and performance are understood and improved across the business.

Key Responsibilities

Salesforce Ownership and Commercial Enablement

• Act as the senior owner of Salesforce across the business
• Design, configure and optimise Salesforce to reflect commercial workflows
• Ensure Salesforce supports sponsorship, delegate sales, campaigns and partnerships
• Own system enhancements, releases and ongoing improvements

Commercial Reporting and Performance Insight

• Build and maintain Salesforce dashboards and reports for leadership and teams
• Provide clear visibility of pipeline health, revenue performance and forecasting
• Partner with Data and Finance to ensure Salesforce is the trusted source of commercial truth

Data Quality, Structure and Governance

• Own Salesforce data models, fields and definitions
• Maintain high standards of data accuracy, completeness and consistency
• Document processes, definitions and usage standards
• Manage access controls and GDPR‑compliant data handling

Automation and Efficiency

• Identify and implement automation to reduce manual effort and friction
• Build flows, validation rules and scalable processes
• Improve adoption through simple, well‑designed user experiences

Stakeholder Partnership and Adoption

• Work closely with Sales, Campaigns, Marketing, Events, Finance and Leadership
• Translate commercial needs into practical Salesforce solutions
• Train and support users to drive confidence and consistency
• Act as a trusted commercial partner, not just a system administrator

What Great Looks Like

• Thinks commercially first, technically second
• Understands revenue, pipelines, forecasting and conversion drivers
• Builds systems people actually want to use
• Brings clarity where others see complexity
• Operates with pace, ownership and precision
• Is trusted by senior stakeholders and teams alike
• Uses data and automation to drive action, not admin

Skills and Experience

Essential

• Extensive hands‑on experience with Salesforce administration and optimisation
• Strong understanding of commercial pipelines, revenue and performance metrics
• Experience building dashboards and reports for senior stakeholders
• High attention to detail and strong data discipline
• Ability to communicate clearly with technical and non‑technical audiences

Desirable

• Salesforce certifications (Admin, Advanced Admin, Sales Cloud or similar)
• Experience in media, events, B2B or fast‑growth environments
• Exposure to integrations, automation or analytics tools
• Interest in AI, optimisation and scalable systems

What You’ll Gain at BizClik

• A high‑impact role at the centre of a fast‑scaling global business
• Real ownership of a critical commercial platform
• Visibility and influence across senior leadership
• The opportunity to shape how systems support growth at scale
• A fast‑paced environment with genuine progression opportunities

Our Culture

We are: Fast • Commercial • Curious • Ambitious • Human • Accountable • Innovative • Data‑led

We are not: Slow • Passive • Comfortable • Box‑ticking • Reactive • Style‑over‑substance