Commercial Sales Support Manager

Kion Group; Sevenoaks; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading sales organization based in the UK is seeking a Sales Support Manager to coordinate the sales process and support the sales team. This role involves managing sales reports, assisting with customer presentations, and utilizing CRM tools. The ideal candidate should have strong communication skills and experience with IT tools such as SAP and Microsoft Office.

Qualifications

• Self-starter and team player.
• Strong communication and organisational skills.
• Knowledge of lead to order to delivery process.

Responsibilities

• Manage and collate sales reports.
• Support sales team with order packs and submissions.
• Administer lead generation and sales campaigns.

Skills

Building relationships and networks

Strong communication skills

Organisational skills

IT skills including Microsoft Office

Basic product knowledge

Tools

SAP

CRM systems

Microsoft Excel

Microsoft PowerPoint

Job description

The Sales Support Manager reports to the Sales Director and is an integral part of the Regional Sales Team, supporting and coordinating activity across the sales process. Acting as a liaison between different functions, including being the regional contact for the workshop and National Sales Administration team ensuring the smooth running of the internal sales process as well as end customer delivery.

We offer:

Building, collating and managing sales reports both internal and external
2. Support the sales team to ensure orders packs are completed correctly by the salesperson, ready for submission to the National Sales Administration team
3. Responsibility as CRM (K1SS) Key User to include managing master data, training new starters and helping with general support requests from the sales team
4. Supporting the Regional Sales Director with the management and checking of the respective sales team incentive schemes
5. Manage and supporting lead generation e.g: progress of sales campaigns, Marketing material, Blitz days
6. Supporting the sales team with Customer Presentations and tender pack submissions
7. Support the Regional Renewal meeting capturing actions and next steps
8. Supporting Weekly Sales forecast preparation and submission
9. Monitor static stock levels ensuring that all orders have truck correctly allocated to them
10. Supporting the Regional Sales Directors with checking customer P&Ls, ensuring they are accurately reflected in the system and liaise with Head Office
11. Ad hoc sales led information requests including Budget and Forecast Preparation

Tasks and Qualifications:

Ability to build relationships and networks
Self-starter and team player
Strong communication skills
Organisational skills
IT skills including Microsoft, Excel, Word, PowerPoint, SAP and CRM
Basic Product Knowledge
Advanced knowledge of Lead to Order to Delivery Process
Knowledge of Sales Performance Indicators including Forecast Methodology