Commercial Operations Lead

Safeguard Armour LTD; Leeds; On-site; GBP 65,000 - 85,000; Full time

Job summary

A growing technology firm in Leeds is looking for a process-oriented leader to manage partnerships and drive commercial execution. You will oversee governance and performance management across the distribution network, ensuring accurate reporting and accountability. The ideal candidate should bring a structured approach to business processes and an understanding of data systems. This role involves significant interaction with internal operations and partners to establish standards and improve overall performance.

Responsibilities

• Implement the standard JBP framework across the partner network.
• Establish a non-negotiable reporting cadence for accurate pipeline data.
• Define the standard for what constitutes a 'qualified lead'.

Job description

Job Description

Safeguard Armor is scaling. We are moving from a reactive, opportunistic sales model to a proactive, structured commercial machine.

We need a directive, process-oriented leader to bridge the gap between our internal operations and our external distribution network, and the end-to-end commercialisation.

You will encompass the full scope of commercial execution : from enforcing partner performance (Governance) to managing the tender submission workflow (Operations) and owning the data infrastructure (Systems). You will not just report on the numbers; you will manage the framework that generates them.

Key Responsibilities

1. Partner Governance & Network Accountability

• Operationalize Joint Business Planning (JBP): Implement the standard JBP framework across the partner network. Ensure every active distributor has a defined territory, agreed-upon targets, and a clear action plan.
• Enforce Pipeline Visibility: Establish a non-negotiable reporting cadence. You will ensure that partners submit accurate pipeline data weekly. You will define the standard for what constitutes a "qualified lead" and reject data that does not meet that standard.

Performance Management : Lead the Quarterly Business Re...