Commercial Account Handler

Equation Recruitment; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A family-owned brokerage in North London is seeking an experienced Commercial Account Handler to join their team. The role involves managing client renewals and providing support primarily through phone and email. Candidates should have a minimum of 2 years in commercial account handling, preferably with knowledge in property insurance. This is a rare opportunity to work in a supportive environment that values client loyalty and employee stability.

Qualifications

• Minimum of 2 years' experience in commercial account handling.
• Strong preference for candidates with property and/or commercial combined insurance exposure.
• A stable career history is preferred, demonstrating commitment and reliability.

Responsibilities

• Manage client renewals, new business, and mid-term adjustments.
• Provide day-to-day client support primarily via phone and email.

Skills

Commercial account handling

Property insurance knowledge

Client management

Job description

Overview

Commercial Account Handler (High Net Worth) – North London

Salary: 40k to 50k + bonus DOE

A rare opportunity has arisen to join a well-established, family-owned independent broker in North London. With a strong growth trajectory, deep client loyalty, and succession planning in motion, this firm is seeking an experienced Commercial Account Handler to strengthen its Commercial Clients team.

Responsibilities

• Manage client renewals, new business (sourced by directors), and mid-term adjustments with accuracy and efficiency.
• Provide day-to-day client support and account management, primarily via phone and email, with limited face-to-face interaction.

Experience & Skills

• Minimum of 2 years\' experience in commercial account handling.
• Strong preference for candidates with property and/or commercial combined insurance exposure.
• Broader product knowledge across liabilities, fleet, Directors & Officers (D&O), Professional Indemnity (PI), and other financial lines is highly advantageous.
• A stable career history is preferred, demonstrating commitment and reliability.

The Offering

• Culture: A supportive, family ethos with loyalty and collaboration at its core.
• Client-first focus: Service excellence is the hallmark, with exceptional levels of retention.
• Environment: Industrious, entrepreneurial, and roll-up-your-sleeves - not corporate or siloed.
• Stability: Strong long-term retention once individuals settle; departures are rare and usually commute-related.
• Future: With growth and succession planning in place, this is a pivotal moment to join.

This is an exciting chance for a high-calibre Account Handler with Commercial expertise to make a genuine impact in a respected and client-driven environment.