Commercial Account Handler

Cavendish Maine; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A reputable national broker in Birmingham is looking for an experienced Commercial Account Handler to join their team. The role requires previous commercial insurance experience and involves supporting the Account Executive with client portfolios. Responsibilities include managing client queries, contract renewals, and delivering high-quality service. The position is hybrid with two office days per week.

Qualifications

• Experience in handling commercial insurance accounts.
• Ability to support client relationships and manage queries effectively.
• Strong organizational and planning skills.

Responsibilities

• Provide support to the Account Executive with the client portfolio.
• Set up necessary actions for contract renewal.
• Act as the first point of contact for client queries.

Skills

Previous commercial insurance experience

Client management skills

Effective communication

Job description

A highly regarded national broker are currently looking to add an experienced Commercial Account Handler to their established team in Birmingham. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of Commercial clients

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

This is a hybrid position with 2 days / week in the office.

About the Role :

• To deliver high quality and efficient service to clients.
• Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.

Customers will range in size and shape, from smaller clients up to large corporate sized...