Collections Executive

Mondelēz International; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global snacking leader in Birmingham is looking for a motivated individual to manage accounts receivable in a hybrid work model. The successful candidate will focus on cash collection, resolve customer queries, and maintain relationships with stakeholders. A background in finance, excellent communication skills, and proficiency in SAP and MS Excel are essential for this role. This position offers a dynamic environment with opportunities for career growth.

Qualifications

• Experience in managing cash collection targets.
• Ability to handle large volumes of data.
• Skill in negotiation preferred.

Responsibilities

• Execute cash collection in line with payment terms.
• Manage customer accounts and resolve queries proactively.
• Ensure prompt reconciliation of credits and deductions.

Skills

Experience in accounts receivable or finance

Knowledge of SAP

Proficient in MS Office, especially Excel

Excellent verbal and written communication skills

Analytical & logical reasoning skills

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of accounts receivables activity against collectionsstrategies, worklists and priorities. You will work to minimize overdue invoice balances, cashapplication to customer accounts and processing claims/deductions.

How you will contribute

You will:

• Proactively execute cash collection in line with payment terms and taking actions to address late payments
• Ensure processes are followed to facilitate payment of invoices and invalid deductions on customer accounts, identifying potential financial risks
• Develop positive relationships with key stakeholders by promptly resolving queries and providing key information
• Review root causes during the life cycle of an invalid claim and take appropriate actions to prevent recurrence
• Ensure prompt reconciliation of credits with deductions
• Effective running of our dispute management system, adhering to the defined SLAs within the collection process
• Partner with Back Office, Commercial and Credit Risk to manage the customer accounts

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in accounts receivable or with a background in finance
• Good knowledge of SAP and proficient knowledge of MS Office Applications, particularly Excel
• A desire to achieve cash collection targets
• Able to understand the wider business context
• Excellent verbal and written communication skills
• Ability to manage large volumes of data and be able to prioritise own workload
• Excellent numerical, analytical & logical reasoning skills with experience in negotiation preferred, but not essential

More about this role

Work schedule: hybrid model (3 days at the office, 2 days work from home).

Relocation Support Available? No Relocation support available.

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type: Regular Credit & Collections Management (BTC) Customer Service & Logistics.