Collaborative Remote Account Manager

Lyreco; Telford; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading office supplies company in the UK is seeking a Collaborative Remote Account Manager to support their Inside Sales team. The role focuses on building relationships with Field Sales colleagues and engaging customers through various communication channels. Ideal candidates should have experience in telephone-based sales and account management, be self-motivated, and target-driven. Offers include 31 days holiday, pension schemes, and private medical insurance after one year.

Benefits

31 days holiday, rising to 38

Pension & Life Assurance Scheme

Private medical insurance

2 fully paid community volunteering days

Referral Scheme

Qualifications

• Previous experience of telephone-based sales.
• Previous experience in account management & sales environment.
• Reliable and determined in attitude, assesses own performance and strives to exceed.
• Enthusiastic about sales and able to maintain high standards and a positive attitude.
• Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.

Responsibilities

• Build strong peer relationships with Field Sales colleagues.
• Drive customer engagement through voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning.
• Be the remote account lead for customer queries.

Skills

telephone-based sales

account management

customer engagement

self-motivation

target-driven

Job description

Position: Collaborative Remote Account Manager

Location: Donnington -Telford- TF2 7NB

Salary: Dependant on Experience- plus monthly commission

Working hours: Monday to Friday 9am – 5.30pm

We are looking to recruit a Collaborative Remote Account Manager to join our Inside Sales team at our Head Office in Telford.

As a Collaborative Remote Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!

Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, Private medical insurance (after one year of service), 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service

As a Collaborative Remote Account Manager your responsibilities are:

• Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
• Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning to ensure retention and targeted growth.
• Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.

The ideal Collaborative Remote Account Manager will have:

• Previous experience of telephone-based sales
• Previous experience in account management & sales environment.
• Reliable and determined in attitude, assesses own performance and strives to exceed.
• Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
• Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.

No agencies.

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