Cloud Hosting Technical Support

LA International; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology consultancy in the UK is seeking a Cloud Hosting Technical Support Engineer for a hybrid role in Wokingham. You will help manage cloud hosting services and ensure service delivery meets business objectives. Candidates with experience in cloud platforms like AWS and Azure are encouraged to apply. This position requires security clearance and shift work. A competitive rate of £150 - £180 per day is offered.

Qualifications

• Experience in cloud hosting, IT service management, or technology operations.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong analytical and problem-solving skills.

Responsibilities

• Support management and delivery of cloud hosting services.
• Assist in defining and implementing service strategies.
• Participate in incident and problem management processes.

Skills

Cloud hosting experience

IT service management

Analytical skills

Team collaboration

Knowledge of ITIL frameworks

Tools

AWS

Azure

Google Cloud

Job description

Overview

SC CLEARED

Cloud Hosting Technical Support

6 Month contract initially

Based: Hybrid/Wokingham - Max 2 days p/w onsite

Rate: £150 - £180 (via Umbrella company)

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Cloud Hosting Technical Support Engineer's to join the team.

Responsibilities

• Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability.
• Assist in defining and implementing service strategies aligned with business and IT objectives.
• Participate in incident, problem, and change management processes to maintain service stability.
• Collaborate with stakeholders to ensure service expectations and SLAs are met.
• Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness.
• Conduct risk assessments and support mitigation strategies for cloud and technology operations.
• Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management.
• Monitor service performance metrics and report on key operational insights.
• Ensure compliance with security standards, governance policies, and regulatory requirements.
• Note: This position involves shift working on a rotation as detailed in the original posting.

Key Skills & Experience

• Experience in cloud hosting, IT service management, or technology operations.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong analytical and problem-solving skills.
• Ability to collaborate effectively within a cross-functional team.
• Knowledge of ITIL frameworks and service lifecycle management.
• Shift pattern: 4 days on 07:00–19:00, 6 days off; 4 nights on 19:00–07:00, 4 nights off; 3 days 07:00–19:00, 3 days off; 3 nights 19:00–07:00, 4 days off. Shift allowance paid monthly.

This is an excellent opportunity on a great project of work. If you are looking for your next exciting opportunity, apply now for your CV to reach me directly; we will respond as soon as possible.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work. For security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of multiple Recruiter Awards, has now secured The Queens Award for Enterprise: International Trade.