Clinical Use Case Specialist - Digital Health

Seymour John; Remote; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing digital health SME is seeking a Clinical Use Case Specialist to evaluate and improve clinical communication tools in NHS settings. This role involves identifying workflow inefficiencies and developing new use cases to enhance patient outcomes. Successful candidates will have extensive experience within large NHS Acute Hospitals and a strong grasp of NHS workflows and digital transformation. This position offers a competitive salary, remote working, and the chance for significant impact in patient care across the UK.

Benefits

Competitive salary

Remote working with onsite travel

Opportunities for professional growth

Working with former NHS leaders

Qualifications

• Experience working with multi-disciplinary clinical and technical teams.
• Understanding of clinical risk, governance, and safety.
• Experience digitising clinical pathways.

Responsibilities

• Evaluate real-world clinical usage and uncover workflow gaps.
• Refine existing digital pathways and shape new use cases.
• Ensure compliance with NHS policy and standards.

Skills

NHS clinical workflows

Digital transformation

Health informatics

Data analytics

Interoperability standards (FHIR, HL7)

Education

Experience in a large NHS Acute Hospital

Job description

Clinical Use Case Specialist – Digital Health

Permanent | UK‑wide | Remote with NHS site travel

Confidential Employer | Fast‑Growth SME (30+ headcount)

Are you an experienced NHS Acute clinician with a passion for digital transformation?

This rapidly scaling digital health SME (70–80% year‑on‑year growth) is expanding its clinical product team and is seeking a Clinical Use Case Specialist to help shape the future of clinical communication and digital workflows across UK hospitals.

The Opportunity

In this role, you will evaluate how digital clinical communication tools are used in real‑world NHS settings, identify workflow pain points, and develop new clinical use cases that improve safety, efficiency, and patient outcomes. You’ll work directly with frontline clinicians, informatics teams, product, and engineering to refine and evolve digital pathways used across large Acute trusts.

Key Responsibilities

• Evaluate real‑world clinical usage, uncovering gaps, inefficiencies and opportunities within hospital workflows
• Refine existing digital pathways and shape new use cases across different clinical areas
• Ensure clinical safety, compliance, governance and alignment with NHS policy and standards
• Work across clinical, product, and technical teams to influence roadmap and feature prioritisation
• Conduct clinical and user research to understand needs, behaviours and pain points
• Use data and analytics to measure success, adoption, and clinical benefit
• Build clinical credibility and trusted relationships across NHS Acute trusts

Essential Experience

✔ Must have worked within a large NHS Acute Hospital

✔ Strong understanding of NHS clinical workflows, clinical risk, governance and safety

✔ Experience digitising clinical pathways or delivering digital transformation in healthcare

✔ Health informatics, clinical informatics, or digital clinical workflow experience

✔ Experience working with multi‑disciplinary clinical and technical teams

✔ Understanding of interoperability standards (FHIR, HL7), data governance and NHS policy

✔ Product, programme or service improvement experience in a clinical‑digital environment

Nice to Have

• Clinical background (doctor, nurse, AHP)
• Experience with clinical decision support, EPR integration or safety‑critical tools
• Evidence of measurable impact (e.g., workflow improvement, cost savings, outcome gains)

Why Join?

• Work with a high‑growth, mission‑driven SME shaping the future of clinical communication
• Be part of a tight‑knit team of 30+ with huge scope for influence and progression
• Opportunity to improve real clinical outcomes at regional and national scale
• Work closely with former NHS leaders and digital innovators
• Competitive salary + benefits, remote working with onsite travel required.

Only applicants with experience in an NHS Acute Hospital will be considered.

If you’re passionate about improving the way clinicians work and want to contribute to meaningful digital change, we’d love to hear from you.

Please contact Sophie Peters at [e-mail] for further information.