Clinical Support Worker - School Nursing | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 21,000 - 27,000; Full time

Job summary

A regional healthcare provider in Walsall is seeking a School Nurse Clinical Support Worker. You will support health interventions and assist in the National Child Measurement Programme by visiting schools to assess children's health. The ideal candidate will have strong communication skills and the ability to work collaboratively within a team. This role is vital for improving child health outcomes in the community.

Qualifications

• Experience in a healthcare or educational setting is beneficial.
• Ability to provide non-clinical advice and support.
• Proficient in using email and computer systems.

Responsibilities

• Visit schools to carry out the National Child Measurement Programme.
• Support nursing staff in community health interventions.
• Respond to queries from the public and direct them appropriately.

Skills

Communication skills

Team collaboration

Organizational skills

Job description

Overview

The School Nurse Clinical Support Worker will work within their scope of practice to carry out aspects of care, provide support and advice, information and signpost. The SN CSW will be part of the National Child Measurement Programme (NCMP) for Walsall, attending schools and other educational establishments to weigh and measure children and young people. The CSW will input NCMP data and produce letters. The CSW will support the nursing team in the delivery of health interventions (e.g. clinics, health education sessions, parent and child groups).

The School Nursing service is part of the wider Children’s Health services, providing community-based services for children and young people (aged 5-19 years). The service works with stakeholders across settings to lead delivery of the Healthy Child Programme (5-19) to improve child health outcomes and ensure that families at risk are identified at the earliest opportunity. The overarching aim is to protect and promote the health and wellbeing of children and families. The School Nursing service is led by school nurses and supported by a mixed skill team, and is central to delivering public health outcomes for children.

Responsibilities

• Visit schools and education settings to weigh and measure children and young people as part of the NCMP.
• Support Senior Nursery Nurse and community staff nurses in the delivery of parenting and children’s intervention groups.
• Support community staff nurses and school nurses in assessment clinic sessions (e.g. weighing and measuring children).
• Respond to routine external and internal telephone queries from clients, carers/relatives, the public and multi-agency professional staff, providing appropriate non-clinical advice and sign posting.
• Plan, organise and prioritise own workload, while accepting direction and delegation from higher-level administrative staff, clinical staff and managers.
• Exercise good judgement, tact and discretion when dealing with patient inquiries, providing basic identification of needs within the scope of the job and non-clinical advice about admissions and appointments as authorised by the clinical team and team leaders.
• Support administrative staff with general office duties (photocopying, faxing, printing, post handling, appointments, filing) as agreed with the Professional Lead.
• Receive, welcome and direct visitors as they arrive in the department.
• Support the preparation of relevant documentation for the NCMP, including the preparation of consent forms.
• Input information (NCMP measurements, clinic appointments, attendance and DNA at groups) onto databases or computer systems for analysis.
• Demonstrate own job role tasks to new staff, bank/agency staff and/or students.
• Use email in an effective and professional manner to communicate with other departments, clinical and non-clinical colleagues.

About the employer

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital and a wide range of services in the community. The Trust has state-of-the-art facilities including a Critical Care Unit, Neonatal Unit, Obstetric Theatre and Integrated Assessment Unit. A new Urgent and Emergency Care Centre opened in March 2023, significantly improving emergency care facilities and capacity.

This advert closes on Friday 19 Sep 2025.