Clinical Support Worker Coordinator

The Mid Yorkshire Teaching NHS Trust; Castleford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare organization in the UK is seeking highly motivated Health Care Support Workers to provide quality care within the Integrated Care Team. This role involves supporting patients in their homes, coordinating their care, and working effectively within a team. Ideal candidates should have a passion for delivering high-quality care and possess relevant qualifications, including GCSE English and Maths and NVQ level III in health and social care.

Benefits

NHS pension plan

Generous holiday allowance

Health and wellbeing services

Access to onsite nurseries

Car lease and home electronics schemes

Qualifications

• Experience working as part of a team.
• Experience coordinating carer visits.
• Experience working as a carer or in a caring environment.
• Ability to manage staffing levels to cover care service needs.
• Full Clean Driving Licence and access to a car for business use.

Responsibilities

• Provide care to patients in the Integrated Care Team.
• Support patients in regaining independence after an injury or illness.
• Maintain effective communication across services including Reablement.

Skills

Communication skills

Teamwork

Independence

Adaptability

Organizational skills

Education

GCSE English and Maths or equivalent

NVQ level III in health and social care or equivalent experience

Certificate of higher education (equivalent to 100 CAT points)

Tools

IT systems experience

Job description

Are you looking for a change? A new challenge? The opportunity to develop new skills and knowledge in a new and exciting role. We need you for this amazing opportunity to work closely with Reablement and ITOCH, supporting and planning safe hospital discharges facilitating communication and coordination of our integrated services. Can you support Health Care Support Workers, act as a Key contact point, assess, plan and evaluate care, whilst delivering safe and effective care for our patients who are at the heart of what we do?

We currently have a vacancy within Integrated Care Team: a service that provides 24 hour nursing care throughout the Wakefield Area. This post requires someone whom can be flexible with working patterns to support shift patterns, weekends and public holidays.

Main duties of the job

Working as part of the Integrated Care Team you will be providing care to patients that are managed by the Integrated Care Team caseload, this includes:

Palliative care at home patients, supporting patients and families in their own home during their last days to weeks of life;

Rapid response patients that require support to stay in their own homes: preventing hospital admission, working closely with the Virtual Ward MDT keeping people at home and assisting in delivering care at home rather than in hospital;

Rehabilitation patients: supporting them in regaining independence following an injury or illness, maintaining effective communication across services including Reablement;

Out of hours district nursing visits;We are looking for a highly motivated health care support worker who has a passion for delivering safe, high quality care to patients in the community setting with a variety of clinical settings you would gain a wealth of knowledge and experience.

We aim to support you in order for you to develop in your new role. We offer a fully comprehensive induction program and encourage all interested applicants to have an informal chat with staff in the field who can talk to you about the different roles.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Job responsibilities

• GCSE English and Maths or equivalent
• NVQ level III in health and social care or equivalent experience
• Certificate of higher education (equivalent to 100 CAT points)
• Experience of working as part of a team
• Experience coordinating carer visits
• Experience working as a carer / in a caring environment
• Dealing with the public
• Using initiative
• Experience of delegating duties
• Supervision / appraisal of staff
• Confidentiality
• Computer Literacy
• Understand the need to establish & maintain a safe working environment
• Evidence of the use of reflective practice for personal development
• Awareness of how communication can be adapted to respond to a variety of situations
• Able to communicate clear and concise information both verbally and in writing.
• Ability to analyse and evaluate information.
• Ability to develop monitor & evaluate Health Care Support Workers input.
• Ability to prioritise workloads.
• Able to manage staffing levels to cover care service needs.
• Ability to manage service capacity for care patients.
• Ability to work on own initiative and as part of a team.
• Ability to work under pressure.
• Ability to demonstrate a flexible approach to working practice.
• Ability to adapt to new environments and changing situations.
• Ability to use negotiation skills and assertive skills appropriately.
• Ability to manage time effectively.
• Experience of IT systems.
• Willingness to undergo any relevant training.
• Full Clean Driving Licence and access to a car for business use in conjunction with work.
• Inter-personal and organisational skills.
• Trustworthy and reliable.

Person Specification

Qualifications

• Please click "apply now" to view the full person specification (there is no obligation to submit an application)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.