Clinical Support Worker

Amore Group; Hoylake; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider is seeking a Clinical Support Worker to assist a patient in their 50s with complex medical needs, including PEG feeding and tracheostomy care. The role requires strong communication and interpersonal skills, with a willingness to receive training. Pay starts at £14.29 per hour, increasing after training. You will work 8 am – 8 pm shifts, providing dedicated support. Benefits include comprehensive induction, paid training, and various rewards such as referral bonuses and annual leave.

Benefits

Blue Light discount

Paid training and induction

Access to pension programme

Referral bonus up to £250

28 days annual leave

Continued professional development

Qualifications

• Experience in supporting patients with complex medical needs is preferred but not mandatory; training will be provided.
• Good interpersonal and communication skills.
• Willingness to receive training and shadowing from a registered nurse.
• Availability for 8 am – 8 pm shift patterns.

Responsibilities

• Provide day-to-day support to a patient requiring maintenance of PEG feeding and stoma management.
• Assist with tracheostomy care and catheter management.
• Use hoist and wheelchair for patient mobility.
• Follow clinical protocols and document care activities.
• Collaborate with the nurse-led training programme.
• Assist in communication using eye-gaze methods.

Skills

Interpersonal skills

Communication skills

Patient care experience

Job description

Clinical Support Worker

Employer: Amore Complex Care

Location: Wirral, Merseyside

Pay: £14.29 per hour (up to £15.00 after training; starting £14.29, rise to £16.81 after training/induction)

Contract: Permanent, Full time

Job Overview

Amore Complex Care invites a patient‑centric support worker to join our nurse‑led team, caring for a lady in her 50s who requires clinical support including PEG feeding, tracheostomy, stoma and catheter care. You will receive comprehensive training during induction; once completed, pay rises to £15.00 per hour.

Responsibilities

• Provide day‑to‑day support to a patient requiring maintenance of PEG feeding and stoma management
• Assist with tracheostomy care and catheter management
• Use hoist and wheelchair for patient mobility
• Follow clinical protocols, document care activities
• Collaborate with the nurse‑led training programme, shadowing, and peer support
• Maintain consistent care within a single site shift, no travel between sites
• Assist in communication using eye‑gaze methods, encouraging and reassuring patient

Qualifications & Experience

• Experience in supporting patients with complex medical needs is preferred but not mandatory; training will be provided
• Good interpersonal and communication skills
• Willingness to receive training and shadowing from a registered nurse
• Availability for 8 am – 8 pm shift patterns

Team & Support

• Staff support the patient in a 2:1 ratio
• Team undergoes comprehensive induction tailored to the patient's clinical needs
• No uniform required; casual attire accepted

Benefits & Rewards

• Blue Light discount
• Starting pay £14.29, rising to £16.81 (inclusive of holiday entitlement) after training
• 28 days annual leave inclusive of statutory bank holidays (full time; part time pro‑rate)
• Continued professional development: funding for health and social care diplomas and NVQ
• Paid training and induction
• Access to pension programme after 3 months
• Referral bonus: up to £250 per successful referral
• No travel between sites during a shift
• Overtime available to boost earnings
• Support worker forum for influence and voice

About the Patient You Will Support

Age: 50s, social, competent, enjoys concerts, shows, shopping, music, hairdresser visits, watching films.

Medical background: Brain stem stroke causing paralysis from the neck down, locked‑in syndrome history, limited speech, uses eye‑gaze communication.

Clinically requires: tracheostomy, PEG feeding, stoma, catheter, hoist and wheelchair mobility.

Aspirations: attend concerts with best friend, time with family.

Shift Information

Shift pattern: 8 am – 8 pm days, available.

Where the patient lives: Hoylake, near the beach, quiet area.