Clinical Healthcare Support Worker

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Cheltenham is seeking compassionate individuals to support nurses and healthcare professionals in delivering high-quality patient care. Responsibilities include providing personal care, clinical observations, and ensuring safety and dignity for patients. Ideal candidates will possess excellent communication skills, experience with elderly patients, and a commitment to flexibility in working hours. Join a diverse and inclusive environment with numerous benefits and opportunities for development.

Benefits

NHS pension scheme

Flexible working opportunities

Generous annual leave

Access to on-site nurseries

Local discounts

Reduced public transport costs

Qualifications

• Resilient and enthusiastic approach to work.
• Ability to work well with a team.
• Experience in providing compassionate care to elderly patients.

Responsibilities

• Support patients with daily living and personal care.
• Provide clinical observations including blood pressure and temperature.
• Communicate effectively with patients and families.

Skills

Motivated and flexible

Excellent communication skills

Compassionate care

Teamwork

Basic IT skills

Education

Care Certificate

Job description

Overview

You will play an essential role in supporting the delivery of the highest standard of quality care to our patients, working alongside registered nurses and other healthcare professionals to deliver high quality, compassionate healthcare to patients in accordance with their assessed needs and care plans.

This is a busy role but also rewarding. Your role will include a wide range of tasks, from providing personal care to undertaking clinical observations.

Responsibilities

• You will be required to follow rigorous policies such as infection control and manual handling policies.
• You will be required to provide emotional and practical support to patient & their families and there will be times when you see distressing situations which includes vulnerable, violent or aggressive patients.
• You may also assist patients at their end of life and support grieving relatives, working within the multidisciplinary team supporting the delivery of evidence based care.
• To adhere to all Trust policies and procedures.
• To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.
• Maintain discretion and understanding of confidentiality and data protection.
• Support patients with all aspects of care including daily living, providing person-centred care.
• Support patients with movement using safe moving and handling techniques.
• Perform and record clinical observations with competency including blood pressure, temperature, respirations and pulse.
• Accurately record nutritional and fluid intake.
• Ensure the privacy, dignity and safety of individuals is maintained at all times.
• Recognise issues relating to safeguarding vulnerable adults and report any problems or raise concerns to the appropriate Registered Care professionals.
• Demonstrate the ability to recognise changing priorities, seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate.

Qualifications

• Resilient, motivated with their development, enthusiastic and flexible in their approach to work and are committed to working full time or part time on a substantive contract.
• The ability to work well with all members of the team is essential.
• Excellent communication skills, able to work as part of a team and provide compassionate care to elderly patients at Cheltenham General Hospital.
• Extensive care experience preferably working with elderly patients and have completed the Care certificate.
• Training will be provided for the right candidates.
• Basic IT skills including Word, Email and keyboard skills.
• Good communication skills.

Benefits and Employer Information

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county's largest employer, we provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital. With over 9,000 employees representing more than 95 nationalities, we bring together a mix of cultures and experiences. We are committed to fostering an inclusive environment where everyone feels they belong. Benefits include flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on‑site nurseries, reduced public transport costs, reward and recognition schemes, and a wide range of health and wellbeing initiatives.

Culture and Development

We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Each contribution is valued and supported. We offer structured development programmes, mentoring and leadership opportunities, a comprehensive package of flexible working, access to on‑site nurseries, discounted public transport, social and sports clubs, and recognition for your work.

Future Growth

Be part of Gloucestershire Hospitals, explore your future with us today. We are investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.