Clinical Administration Assistant

East Lancashire Hospice; Blackburn; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused healthcare provider in Blackburn is seeking an administrative professional to provide high-quality support to clinical teams. The role involves accurate inputting of clinical information, preparation of patient-related correspondence, and coordination of educational events. An English qualification and EMIS knowledge are essential. Competitive pay of £24,570 annually for a minimum of 16 hours per week is offered. This position is integral to ensuring compliance with healthcare standards.

Qualifications

• Ability to produce high quality documents that adhere to corporate standards.
• Experience with clinical information systems like EMIS.
• Strong attention to detail in documentation.

Responsibilities

• Input clinical information accurately onto EMIS.
• Support daily referral management and recording.
• Prepare patient correspondence within agreed timeframes.
• Co-ordinate educational events for clinical services.

Skills

EMIS knowledge

Excellent communication skills

Microsoft Office proficiency

Education

English qualification

Job description

The department plays an integral role, providing high quality support to all the clinical teams within the Hospice, including Support and Wellbeing, Community Team and the Inpatient Unit. The department is in the process of upgrading EMIS processes and reporting systems to ensure that documentation is recorded consistently by all departments.

Main duties of the job

The candidate should have excellent communication skills, ideally with extensive EMIS knowledge ensuring the ability to administer timely and accurate clinical information onto the clinical system.

An English qualification is essential in order to produce high quality documents that are formatted appropriately with correct spelling and grammar in line with corporate standards and requirements.

Please see attached Job Description for further information.

About us

East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in peoples own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.

Job responsibilities

Timely and accurate inputtingof clinical information onto the clinical systems (EMIS),

Servicing the daily referral screening meeting to support thetimely receipt, management and recording of referrals and discharges ofpatients from the system

Administrative support for outpatient clinics and activity,liaising with internal and external providers, including heads of departments,consultants and specialist practitioners, to achieve this.

Preparation of patient related correspondence to the higheststandard and completed within agreed timeframes.

Accurate and timely preparation, filing and archiving of patientrelated records

Producing established clinical activity & data reports for internaland external use of Head of Administration

Use a variety of Microsoft Office packages including for exampleword, excel, email and internet

Order, distribute and monitor stock levels of stationery for theclinical teams

Contribute to the co-ordinationof meetings and education events including: booking into diary, informingattendants, booking rooms, arrangeequipment needed for example laptop, flipcharts

Co-ordinate education forclinical services including the collation of attendance information

Produce high quality documents that are formatted appropriatelywith correct spelling and grammar in line with corporate standards andrequirements.

Photocopying and filing for theservice as required

Provide support, training andsupervision to volunteers who are supporting the admin department

Contribute to systems for the orderingand issue of uniform to staff within clinical teams

Ensure information is handled inline with hospice policy to ensure compliance with information governancelegislation and best practice

Person Specification

Qualifications

• Please see attached Job Description
• Please see attached Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,570 a yearminimum of 16 hours per week