Client Services Coordinator - Packaging Projects

SGK; Gateshead; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A major packaging solutions provider based in Gateshead is seeking a Client Coordinator to join their team. The successful candidate will work in a client-facing role requiring strong administration and organizational skills. Responsibilities include liaising with various teams, managing client information, and ensuring timely communication of job progress. Excellent attention to detail and proficiency in MS Office are necessary. The position offers a hybrid working model, accommodating both office and remote work.

Qualifications

• Enjoy working as part of a team.
• Ability to communicate with staff and clients at all levels.
• Good literacy and numeracy skills for producing reports and documents.
• Work under pressure with minimal supervision.

Responsibilities

• Liaising daily with the Product Launch and Change team.
• Interacting with the Artwork Production and QC team.
• Entering client information into the Product Lifecycle Management system.
• Communicating job progress and answering customer queries via telephone and email.
• Producing electronic certificates, reports, and invoices accurately and timely.

Skills

Strong administration skills

Organisational skills

Attention to detail

Telephone skills

Good IT skills (MS Word, Excel, Outlook)

Job description

A major packaging solutions provider based in Gateshead is seeking a Client Coordinator to join their team. The successful candidate will work in a client-facing role requiring strong administration and organizational skills. Responsibilities include liaising with various teams, managing client information, and ensuring timely communication of job progress. Excellent attention to detail and proficiency in MS Office are necessary. The position offers a hybrid working model, accommodating both office and remote work.