Client Manager

Reed; East Grinstead; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A well-established accountancy practice in East Grinstead is seeking a Client Manager to handle a portfolio of clients. The role requires at least 5 years of tax experience and strong interpersonal skills, along with the ability to manage client relationships effectively. The position offers a competitive salary, paid overtime during peak months, and a hybrid working model after probation. Knowledge of accounting software is beneficial but not mandatory.

Benefits

Competitive salary with performance-related bonuses

Paid overtime in peak months

Pension scheme with employer contribution

Private medical insurance

Hybrid working model after probation

On-site parking

Qualifications

• Minimum of 5 years of experience in tax, with practice and self-assessment experience preferred.
• Strong interpersonal and communication skills for managing client relationships.
• Ability to work independently and manage multiple client portfolios.

Responsibilities

• Act as the sole point of contact for a portfolio of clients.
• Manage and oversee all client interactions, ensuring professionalism and service.
• Utilize knowledge of accounting software to manage accounts effectively.
• Ensure timely and accurate delivery of services in compliance with regulations.

Skills

Interpersonal skills

Communication skills

Client relationship management

Knowledge of accounting software

Education

ACCA or ICAEW qualification

Qualified by Experience (QBE)

Tools

CCH

Sage

Xero

Job description

Client Managerكنولوجيا>,

• Annual Salary:£45,000 - £60,000
• Location:East Grinstead
• Job Type:Permanent, Full-time

Reed Recruitment are working with a well‑established accountancy practice within East Grinstead who are looking to add a Client Manager on to their growing team.

Day‑to‑day of the role

• Act as the sole point of contact for a portfolio of clients, ensuring all their tax and accounting needs are met efficiently.
• Manage and oversee all client interactions, maintaining high standards of professionalism and service.
• Utilise knowledge of accounting software such as CCH, Sage, and Xero to manage accounts effectively, although familiarity with these tools is not mandatory.
• Ensure timely and accurate delivery of services, adhering to all regulatory and compliance requirements.

Required Skills & Qualifications

Minimum of 5 years of experience in tax, with practice and self‑assessment experience highly preferred.

Strong interpersonal and communication skills, capable of managing client relationships effectively.

Ability to work independently and manage multiple client portfolios.

ACCA or ICAEW qualification is preferred, though candidates with QBE (Qualified by Experience) will also be considered.

Benefits

• Competitive salary with performance‑related bonuses (4% of monthly fees billed).
• Paid overtime available in November, December, and January.
• Pension scheme with a 3.5% employer contribution.
• Private medical insurance and group life insurance.
• Hybrid working model available following successful completion of a 3‑month probation period, allowing up to 4 days_ABORT remote work per week.
• On‑site parking.

They are looking to shortlist for this Client Manager role immediately, so if you think you could be a good match for this position, please submit your CV and we will be in contact with next steps.