Client Liaison & Maintenance Coordinator

Adore Recruitment; Southend-on-Sea; On-site; GBP 80,000 - 100,000; Full time

Job summary

A property management company in Southend seeks a Service Desk / Maintenance Coordinator to serve as the first point of contact for customers. Responsibilities include coordinating repairs, handling client communications, and ensuring smooth operations. Ideal candidates should have experience in customer service and strong communication skills. This full-time role includes some Saturday work, and own transport is necessary due to location.

Qualifications

• Previous experience in a helpdesk or telephone-based customer service role.
• Confident relationship builder with excellent communication skills.
• Own transport required due to the office location.

Responsibilities

• Act as first point of contact for customers.
• Coordinate repairs and services with subcontractors.
• Handle inbound telephone enquiries professionally.

Skills

Customer service experience

Administration skills

Excellent communication skills

Professional telephone manner

Relationship building

Job description

A property management company in Southend seeks a Service Desk / Maintenance Coordinator to serve as the first point of contact for customers. Responsibilities include coordinating repairs, handling client communications, and ensuring smooth operations. Ideal candidates should have experience in customer service and strong communication skills. This full-time role includes some Saturday work, and own transport is necessary due to location.