Client Director, Global Enterprise for High-tech vendors

Gartner; City Of London; Hybrid; GBP 100,000 - 130,000; Full time

Job summary

A global research firm is looking for a Client Director to manage major accounts and drive client retention and growth. The ideal candidate will have over 15 years of experience in sales, especially in technology sectors, and a track record of successful client relationships. This role offers a competitive salary, professional development, and a collaborative culture.

Benefits

Generous paid time off

Professional development opportunities

Collaborative culture

Qualifications

• 15+ years of experience, with 10 years in sales.
• Experience owning relationships with C-Level clients.
• Proven success in consultative selling.

Responsibilities

• Develop trust-based relationships with technology leaders.
• Drive overall account strategy for growth and retention.
• Provide competitive knowledge and insights.

Skills

Sales experience

Relationship building

Strategic insight

Presentation skills

Education

Bachelor’s or master’s degree

Tools

CRM tools

PowerPoint

Excel

Job description

About this role

About this role: The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.

What you will do

• Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
• Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
• Become a trusted advisor for the client across all their primary locations.
• Lead overall account and territory strategy to drive YoY growth and retention
• Develop exemplary account solutions and license architectures – building account vision and strategy, and driving execution towards intended state
• Orchestrate and marshal account planning and execution with cross-BU internal partners
• Drive high activity by coordinating prospecting strategies and driving prospecting execution
• Account management with the outcome of increased customer engagement and an increase in retention and account growth
• Quota responsibility aligned to a specific multinational account
• Build and demonstrate mastery of Gartner sales methodology and products
• Drive consistent execution of Gartner’s proven best practices
• Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis
• Maintain and leverage competitive knowledge & focus

What you’ll need

• 15+ years of experience with +10 years of sales experience.
• Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
• Proven experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies -offering value added, insightful and strategic insight into their business
• Proficient in global account planning, territory management, and developing solution/license architectures
• Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
• Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
• Comprehensive understanding of technology buying centers and procurement processes of large global accounts
• Extensive and relevant industry knowledge, specific to vertical markets per territory
• Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc)
• Proficiency in navigating full lifecycle of sales process
• Bachelor’s or master’s degree – desired

What you will get

• Competitive salary, generous paid time off policy, charity match program, and more!
• Collaborative, team-oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities

Our awards and accolades

• Fortune World’s Most Admired Companies 2016-2023
• Forbes America’s Best Employers 2018, 2019 & 2022
• Forbes America’s Best Employers for Diversity, 2020-2022
• Forbes America’s Best Employers for Women 2022
• Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018-2022
• Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022
• Newsweek America’s Most Responsible Companies 2022 & 2023

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it\'s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability, you may request reasonable accommodations by contacting Human Resources.