Client Care Coordinator

MSI Reproductive Choices; Reading; Hybrid; GBP 27,000; Full time

Job summary

A healthcare services provider in Reading is seeking an administratively skilled candidate for a full-time role. You will serve as the first point of contact for clients, conducting a variety of administrative tasks to ensure seamless care. The role requires effective communication and the ability to drive between Reading and Chesham. Prior experience in healthcare is preferred but not essential, as comprehensive training will be provided. This position offers a competitive salary and a supportive work environment.

Benefits

Employer pension contribution

Travel reimbursement

Access to Employee Assistance Programme

Flexible schedule

Birthday Bonus day off

Qualifications

• Prior experience in healthcare desirable but not essential.
• Ability to drive required for location split.
• Eagerness to apply administrative skills in a meaningful way.

Responsibilities

• Handle administrative tasks including phone consultations and data processing.
• Interact with clients both in person and over the phone.
• Support clients throughout their journey.

Skills

Administrative skills

Communication

Customer service

Job description

Location : Reading / Chesham

📝Contract Type : Permanent

⌚Hours : Full time,37.5 hours per week

💰 Salary : £26,976.16

Please note for this role you must be able to drive as this role is a Reading / Chesham split role

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you’ll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed.

If you’re eager to apply your administrative skills in a meaningful way, we’d love to hear from you!

For more information on the role, please refer to the following job description :

What’s in it for you?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics :

• Financial Reward: Take advantage of any travel outside of your base location being reimbursed, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Career Development: Diverse opportunities for training outside of your job role such as Mental Health First Aider, opportunities for accredited apprenticeship programs, and potential for career progression.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits