Client Advisor Full-Time M/F - London Soho

Moncler Group; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury fashion brand is seeking a full-time Client Advisor to join their London Soho store. The successful candidate will drive sales and provide product knowledge while supporting store operations and visual merchandising. Previous experience in luxury retail and strong communication skills are essential, along with fluency in English and Mandarin. If you are passionate about retail and the luxury sector, apply now.

Qualifications

• Previous experience in sales roles.
• Experience in structured luxury fashion/retail companies is a plus.
• Strong communication skills.

Responsibilities

• Drive sales, achieving individual and team results.
• Maximise sales opportunities through cross-selling.
• Support store's visual merchandising and stock management.

Skills

Sales experience

Luxury fashion knowledge

Strong communication skills

Fluency in English and Mandarin

Job description

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full-time Client Advisor to join our team at the London Soho store.

Your Impact

The Day-To-Day

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross-selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store’s visual merchandising standards
• Opening and closing responsibilities.

Qualifications

Key Qualifications

• Previous experience in sales roles;
• Experience in structured luxury fashion/retail companies is a plus;
• Previous international experience both in professional and non-professional contexts;
• Passion for retail, client service and the luxury fashion industry;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills;
• Willingness to evolve in the organisation;
• Fluency & sophistication in English, Mandarin, and another language is a plus;
• Digitally aware and open to new ways of working;
• Ability to work in a fast-paced, changing environment.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!

“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”