Client Accounts & Rent Payments Specialist

CONNELLS GROUP; Saundersfoot; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading property management firm is seeking a Client Accounts Coordinator to join their busy team in Saundersfoot. You will handle queries from landlords and tenants, maximize rental payments, and manage property account details. The ideal candidate will have excellent communication and customer service skills, strong systems experience including Excel, and the ability to work under pressure. This role offers a unique opportunity to contribute to client support services in a dynamic environment.

Qualifications

• Excellent communication skills to handle challenging queries.
• Strong systems experience and good knowledge of Excel.
• Ability to work calmly under pressure and meet deadlines.

Responsibilities

• Handle queries via phone and email from landlords and tenants.
• Maximise rental payments through communication and negotiation.
• Load and check property and tenant details on client accounts.

Skills

Excellent communication and customer service skills

Strong systems experience

Good analytical ability

Excellent writing skills

Ability to stay calm under pressure

Flexible approach to working

Tools

Excel

Job description

A leading property management firm is seeking a Client Accounts Coordinator to join their busy team in Saundersfoot. You will handle queries from landlords and tenants, maximize rental payments, and manage property account details. The ideal candidate will have excellent communication and customer service skills, strong systems experience including Excel, and the ability to work under pressure. This role offers a unique opportunity to contribute to client support services in a dynamic environment.