Clerical Officer | Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside and Glossop Integrated Care NHS Foundation Trust; Hyde; On-site; GBP 23,000 - 27,000; Part time

Job summary

A local NHS Trust in Hyde is seeking a Clerical Officer to provide clerical support to Health Care Professional teams in community clinics. The ideal candidate will have administration experience, strong communication skills, and a positive customer care approach. This role offers flexible working hours and various employee benefits including annual leave and health checks.

Benefits

Flexible working

27–33 days annual leave plus bank holidays

Sick pay

NHS Pension Scheme

Gym discount

Free eye tests and health checks

Qualifications

• Experience in clerical duties is essential.
• Ability to work independently and within a team.
• Demonstrate a positive customer-care approach.

Responsibilities

• Provide comprehensive clerical support to teams.
• Act as first point of contact for community service users.
• Handle a full range of clerical tasks with confidentiality.

Skills

Administration experience

Strong communication skills

Customer service skills

Job description

Clerical Officer – Hyde (30.0 hours per week)

We are currently looking for an enthusiastic individual to join our Community Administration service. The role will provide full clerical support to Health Care Professional teams in community clinics, acting as the first point of contact for all community service users. The successful candidate will have experience in clerical duties, be able to work within a team, and demonstrate a positive customer‑care approach.

The post will be based in the Hyde locality covering Union Street, Hattersley Clinics and Selbourne House. Working hours are 8:30 am to 4:30 pm or 9:00 am to 5:00 pm, Monday to Thursday on a rotational shift pattern. The service operates between 8 am and 8 pm, Monday to Saturday.

Responsibilities

• Provide comprehensive clerical support to Health Care Professional teams.
• Act as the first point of contact for community service users, delivering excellent customer care.
• Handle a full range of clerical tasks, ensuring strict confidentiality.
• Adapt to rota scheduling and work across different community health bases as required.

Qualifications & Experience

• Administration experience essential.
• Ability to work independently and in a team.
• Strong communication and customer service skills.

Values & Behaviours

• Compassion
• Accountability
• Respect
• Excellence

We believe the best organisations reflect the communities they serve, and we are committed to improving the diversity of our workforce.

Benefits

• Flexible working
• 27–33 days annual leave plus bank holidays
• Sick pay, NHS Pension Scheme
• Free eye tests and health checks
• Gym discount, free bicycle loan scheme, salary sacrifice car scheme
• Support with stress, bereavement, relationships, finance, and more

Visa Sponsorship Eligibility

Please note that while the Trust offers sponsorship, this role is not eligible for visa sponsorship under the UK Health and Care Worker visa route due to the salary threshold and required skill level.

The job description provides an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience, and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full specification but outlines the criteria against which your application form will be assessed.