Clerical Officer - Diabetes and Endocrinology | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 22,000 - 26,000; Part time

Job summary

A prominent healthcare trust in the UK seeks a Clerical Officer for a permanent, part-time position in Liverpool. Responsibilities include data entry, managing reception duties, and providing administrative support to medical staff. Ideal candidates will have strong clerical and communication skills and be able to work efficiently in a team environment. Join a dedicated team offering essential support to the healthcare sector in a leading NHS foundation trust.

Qualifications

• Ability to prioritize and manage workload effectively.
• Experience in a clerical or administrative role is preferred.
• Competent in handling confidential information.

Responsibilities

• Input statistics and information into a database.
• Liaise with managers to maintain quality systems.
• Perform general reception duties and manage post.

Skills

Clerical skills

Communication skills

Data entry

Organizational skills

Job description

Overview

An opportunity has arisen for a band 3 Clerical Officer, 30 hours, permanent post within the Department of Medicine for Diabetes and Endocrinology. The post holder will work alongside the current admin team, providing clerical and administrative support with the RTT- including validation and booking of clinics, our Diabetes Specialist Nurse Service and our Diabetes Pump service. They must be able to prioritise and manage their workload and provide support when and where needed. This post is open to employees of the five LAASP organisations: The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital, or The Walton Centre.

Key Responsibilities

• To input statistics and information from Records into a database and manage the system. All the department recorded activity is input into the system daily.
• To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.
• To access the database to retrieve information and produce statistics and reports for the Trust.
• General reception duties involving first contact with individuals attending the Department. Giving necessary information or referring them to the appropriate member of staff.
• Communicating with all levels of staff in a polite and pleasant manner including dealing with telephone enquiries and requests and taking appropriate action.
• Opening, sorting and date stamping the department internal and external post. Photocopying documents and sending Fax’s as required.
• Manage and update the filing system, archiving notes as necessary from the current files. Maintenance of Records.
• Organise notes for doctors clinic sessions involves making appointments, dealing with queries, obtaining management referral letters, maintaining appointments diary, retrieving notes and writing to managers about staff who do not attend.
• Ensure relevant documentation is completed to ensure smooth running of the clinic.
• Access results on iPM systems as and when required in a highly confidential manner.
• Send out information to departments on request, but maintain confidentiality.
• Responsible for stock control and ordering stationary as required from reprographics and stationers.
• Provide clerical and administrative support for staff.
• Organise and retrieve Notes required for the daily appointment system.
• Clinical Governance / Quality: To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.

About the Trust

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

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This advert closes on Wednesday 17 Sep 2025