Cleaning Team Leader

Manchester Arndale; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking friendly and professional individuals to join their cleaning team at The NEC Venue. Responsibilities include supervising cleaning staff, ensuring high standards of cleanliness, and delivering exceptional customer service. Ideal candidates will have experience in large venue cleaning and a strong attention to detail. This role offers free parking, staff discounts, and industry-leading training opportunities.

Benefits

Free Parking

Staff Discounts

Uniform Provided

Industry Leading Training

Development and Promotion Opportunities

Qualifications

• Experience in cleaning large venues/spaces is desirable.
• Self-motivated attitude with the ability to motivate others.
• Strong attention to detail, ensuring high standards.

Responsibilities

• Ensure cleaning team members follow standards and H&S measures.
• Maintain company equipment to the highest standard.
• Deliver high levels of customer service as face of the NEC.

Skills

Experience in cleaning large venues/spaces

Ability to motivate direct reports

Strong attention to detail

Professional communication skills

Flexibility in work hours

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Shift Pattern: Varied rota given in advance, ranging from Monday to Sunday between the hours of 7am/8am - 6pm

We are looking for professional, friendly, customer focused individuals to join our fantastic team to and contribute to the operation of the whole cleaning process.

This role will be focused at The NEC Venue (B40 1NT), and will support the supervisor of the day cleaning team for exhibitions and live events.

Your key responsibilities

• Ensure cleaning team members are following company standards and H&S measures
• Ensure cleaning activities are carried out to the highest standards.
• Ensuring company equipment is stored, cleaned and maintained to the highest standard.
• As the face of the NEC, ensuring all visitors experience high levels of customer service.
• Making certain you and your team follow reporting and safety processes.
• Take responsibility for ensuring that a safe system of work is produced & communicated to workers prior to the commence of shifts / activities

To be successful in the role, you will need

• Experience in cleaning large venues/spaces is desirable
• Ability to team lead and ensure team are motivated and productive
• A self-motivated attitude with an ability to also motivate direct reports & fellow colleagues
• Ability to communicate professionally at all levels.
• Strong attention to detail, ensuring the standards are always set high.
• Able to be flexible in meeting client demands regarding availability, work hours including weekends, public holidays, evening work as required

Benefits

Free Parking, Staff Discounts, Uniform Provided, Industry Leading Training, Development and Promotion Opportunities.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.