Cleaning Contract Manager - National

14Forty; United Kingdom; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading facilities management provider is looking for a Cleaning Contract Manager to lead operational delivery and client engagement across multiple sites in the UK. The role requires proven success in account management and a strong background in cleaning services. The ideal candidate will have excellent leadership skills, commercial acumen, and a proactive problem-solving approach. Benefits include a company car or allowance, private healthcare, and 27 days holiday plus bank holidays.

Benefits

Company Electric Car or Car Allowance

Private Healthcare

27 days holiday plus bank holidays

Qualifications

• Strong background in providing cleaning services.
• Proven success at contract or account management level within a multi-site environment.
• Excellent leadership and communication skills.

Responsibilities

• Act as the single point of accountability for overall contract delivery and client relationship management.
• Ensure effective, high-quality delivery of cleaning services.
• Take ownership of the contract’s P&L, driving cost efficiencies.

Skills

Cleaning services management

Account management

Leadership

Commercial acumen

Problem-solving

Education

Recognised FM or leadership qualifications (e.g. IOSH, IWFM, ILM)

Job description

Cleaning Contract Manager

Location: National

Contract Sites: East Kilbride, Edmonton, Sidcup, Uxbridge, Wakefield, Nottingham, Milton Keynes and Morpeth

Salary: £55,000 - £60,000 per annum, depending on experience

Benefits include

• Company Electric Car or Car Allowance
• Private Healthcare
• 27 days holiday plus bank holidays

Drive Commercial Success. Deliver Operational Excellence.

We’re seeking an experienced and well‑rounded Facilities Management professional with a sharp commercial focus and a proven track record of delivering cleaning services across multi‑site operations.

You’ll take full accountability for the performance of one of our newest contracts, leading operational delivery, client engagement, and commercial growth across a diverse estate of 8 sites.

This is an exciting opportunity to join a progressive FM provider where operational excellence, client partnership, and service innovation go hand in hand.

Your Role

• Act as the single point of accountability for overall contract delivery and client relationship management.
• Ensure effective, high‑quality delivery of cleaning services.
• Take ownership of the contract’s P&L, driving cost efficiencies and achieving key financial and performance targets.
• Close management of service delivery to ensure all SLAs are met and KPIs are achieved through effective planning and performance monitoring.
• Lead, motivate, and develop site‑based teams to deliver consistently high standards across all shift patterns with clear performance‑led plans.
• Identify and implement opportunities for service improvement, innovation, and long‑term value creation.
• Maintain a safe, compliant, and customer‑focused operation, championing health, safety, and regulatory compliance.

What We’re Looking For

Essential

• Strong background in providing cleaning services
• Proven success at contract or account management level within a multi‑site environment.
• Demonstrable commercial acumen, with hands‑on P&L management and a results‑oriented approach.
• Excellent leadership and communication skills, able to inspire teams and build strong client relationships.
• Proactive problem solver with a focus on efficiency, innovation, and continuous improvement.
• Full driving licence and flexibility to travel across UK sites.

Desirable

• Experience leading change or transformation initiatives across service lines.
• Recognised FM or leadership qualifications (e.g. IOSH, IWFM, ILM).

For more information about careers at 14forty and our benefits please visit: Careers at 14forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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