Cleaning & Catering Manager

WMFS; Birmingham; On-site; GBP 40,000 - 43,000; Full time

Job summary

A regional fire and rescue service in Birmingham is seeking a Cleaning and Catering Manager to oversee operations at their HQ and across multiple sites. The successful candidate will manage a team of over 40 staff, enforce catering laws, and maintain budgetary controls. Strong communication and supervisory skills are essential for this full-time role, along with relevant qualifications in management and catering. A supportive work environment with various employee benefits is offered.

Benefits

Flexible working arrangements

On-site free gym facilities

On-site free parking

Employee Assistance Programme

Wellbeing programmes

Discounts through partner schemes

Access to in-house occupational health facility

Qualifications

• Ability to produce reports and process invoices.
• Previous supervisory management experience required.
• Strong communication skills essential.
• Proficient in Microsoft Office applications.
• Experience managing budgets and financial reports.

Responsibilities

• Oversee and manage over 40 staff members.
• Conduct site audits and maintain standards.
• Control departmental budgets effectively.
• Implement catering legislation across the organization.
• Complete appraisals annually with six-monthly reviews.

Skills

Numeracy and literacy skills

Supervisory management experience

Excellent communication skills

Computer literacy (Word, Excel, Teams)

Financial management experience

GCSE Grade C or above in Maths and English

Education

GCSE Grade C or above in Maths and English

BTEC Higher National Diploma in Catering & Hospitality Management

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Cleaning and Catering Manager

Manager 3B

Publish date: 29 December 2025

Closing date: 12 January 2026 at 12pm noon

Salary: £40,777 - £42,839

Hours: 37 hours

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people.

Our vision is ‘Making the West Midlands safer, stronger and healthier’.

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.

An exciting opportunity has arisen to join our Facilities Management department as Cleaning and Catering Manager. This full‑time post is based at our HQ in Birmingham. However, frequent visits to some 40 fire stations and other sites are required.

Responsibilities

• overseeing 40+ staff/direct reports
• carrying out site audits
• budget control in line with yearly budgets
• overseeing and implementing catering legislation across the organisation
• to complete appraisals every year, with six‑monthly reviews

Experience, skills and qualifications

Essential

• evidence of numeracy and literacy to be able to produce reports and process invoices
• previous supervisory management experience
• excellent communication skills
• computer literate, including competency in Microsoft Word, Excel and Teams
• proven experience in financial management/ budgetary control and reporting
• GCSE Grade C or above in Maths and English or equivalent, or considerable related work experience.

Desirable

• BTEC Higher National Diploma in Catering & Hospitality Management (or equivalent)
• Advanced Food Hygiene Certificate
• Group Training Certificate
• General Management Qualification (eg DMS)
• Membership of the British Institute of Cleaning Service and/or City and Guilds 764 Parts 1 and 2.

Benefits

We offer a friendly working environment and benefits including:

• flexible and agile working arrangements
• on‑site, free gym facilities
• on‑site, free parking.
• 24/7 Employee Assistance Programme
• wellbeing programmes
• ‘Blue light’ discounts across many retailers through partner schemes
• Sports and Welfare scheme (for a small fee) – with access to discounted products and services.

We also offer access to an in‑house occupational health facility – including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

Diversity

We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under‑represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member. Successful candidates will be subject to necessary pre‑employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.

How to apply

To apply, please send a copy of your CV and complete the application question outlining your skills, knowledge and experiences in line with the job description (linked below).

Questions

If you have any questions about the role, or would like an informal discussion, please contact Mark Ison on 07483 111 669 or by email at [e-mail] or Samantha Brotheridge on 07973 810 824 or by email at [e-mail]