Clapham Office: Customer Service Advisor | Growth & Perks

Candidate Source; England; On-site; GBP 28,000; Full time

Job summary

A successful e-commerce business in England is seeking an office-based Customer Service Advisor for their team in Clapham, London. The role offers a salary of up to £27,007.50 per annum, 28 days of holiday plus additional benefits such as staff socials and discounts. Ideal candidates will possess strong communication skills and relevant customer service experience. Join a dynamic team dedicated to quality customer care and enjoy opportunities for career progression.

Benefits

28 days of holiday

Regular staff socials

Weekly breakfasts

Staff discounts on products

Qualifications

• Previous relevant customer service experience is essential.
• Excellent verbal and written communication skills required.
• Must have great attention to detail and problem-solving abilities.

Responsibilities

• Provide excellent support over the phone and by email.
• Assist with order queries and product information.
• Liaise with suppliers for order updates.

Skills

Customer service experience

Excellent verbal and written communication skills

Organisational skills

Problem-solving skills

Fluent in English

Attention to detail

Polite and confident telephone manner

Job description

A successful e-commerce business in England is seeking an office-based Customer Service Advisor for their team in Clapham, London. The role offers a salary of up to £27,007.50 per annum, 28 days of holiday plus additional benefits such as staff socials and discounts. Ideal candidates will possess strong communication skills and relevant customer service experience. Join a dynamic team dedicated to quality customer care and enjoy opportunities for career progression.