Claims Handler - Financial Lines

Arch; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider in London is seeking a Claims Handler to manage SME and Large Account claims. This role requires collaboration and strong analytical skills. The ideal candidate will possess a University degree (preferably in Law) and 2-3 years of claims handling experience. Opportunity for hybrid working is available with an expectation of 3 days in the office.

Qualifications

• IT literate.
• Experience with Iris/Guidewire Claim Centre preferred but not essential.

Responsibilities

• Handling a variety of SME and Large Account D&O/FI/TRIP claims from cradle to grave.
• Review, analyse and interpret policy wordings.
• Attend market meetings to discuss coverage issues, strategy and reserves.
• Form and maintain close relationships with TPAs, MGAs and brokers.
• Carry out audits on TPAs and MGAs.
• Complete monthly reviews and spreadsheets for MI purposes.

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Description

Role Title: Claims Handler

Location: London - Hybrid (expectation 3 days in office with core day on a Monday)

Department: Claims

Term: Permanent

Reports to: Craig Hanson / Abi Winter

Date of version: 16/05/2025

Role Summary and Purpose

To handle a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity in a busy Financial Lines claims team.

Key Tasks and Responsibilities

• Handling a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity from cradle to grave;
• Review, analyse and interpret policy wordings;
• Attend market meetings to discuss coverage issues, strategy and reserves;
• Form and maintain close relationships with TPAs, MGAs and brokers;
• Carry out audits on TPAs and MGAs;
• Complete monthly reviews and spreadsheets for MI purposes;

Role Requirements & Skills

• IT literate
• Experience with Iris/Guidewire Claim Centre preferred but not essential

Qualifications

• University degree (preferably in Law)
• Chartered Insurance Institute Qualifications

Experience

• 2-3 years’ claims handling experience

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.